Hi Michael Beijer , I hope you are well? 

I assume you are working with a local TM and not a cloud TM?

Please remind me of your Studio version

I have seen reports of this in relation to Passolo which is not true in your case.
In the meantime

• It this TM specific?
• Gave you played around with TM location to rule out security lead restrictions
• Is the TM in good health otherwise, meaning reorganised etc
• What sort of segment rules are you making, as I have seen other reports where segment rules are not being saved. But this relates specifically to | 

Looking forward to understanding your scenario in a bit more detail

Lyds

Hi Lydia,

Please find my answers below:

I assume you are working with a local TM and not a cloud TM?

Yes, this is with local TMs.

------------------

Please remind me of your Studio version

I am using: Trados Studio 2022 - 17.0.5.14757

------------------

It this TM specific?

No, it is happening with all my TMs at the moment. I made a video, which I can send you privately!

------------------

Have you played around with TM location to rule out security lead restrictions

Yes, I tried moving one of the TMs to my Desktop, e.g., and have exactly the same problem. There are no issues with file permissions that I can see.

------------------

Is the TM in good health otherwise, meaning reorganised etc

Yes. I also did the following (with all the relevant TMs):

- Recompute Fuzzy Index Statistics

- Re-Index Translation Memory

------------------

What sort of segment rules are you making, as I have seen other reports where segment rules are not being saved. But this relates specifically to | 

I am trying to remove two segmentation rules: break on every colon (:) and break on every semi-colon (;), which I added myself a while ago, but no longer want.

------------------

It is basically absolutely impossible for me to delete those two specific segmentation rules from my TMs. Very odd.

Thanks Lydia, I just created a little video showing it happening, and can send you the relevant TM if you want. Just email me at michael@beijer.uk. 

Hi Paul / Lydia Simplicio , any idea what to do about the error I mentioned above?

Michael Beijer 

Can you load the video here?  Do so it that's ok... otherwise feel free to email it to me at pfilkin at sdl dot com.

Just emailed you a video + example TM!

Thanks Michael Beijer Jerzy Czopik Lydia Simplicio 

This is a bug I think so I have logged a case - Case Nr. 00730304.  Thank you for taking the time to prepare this information.  Once we get the Jira number (dev ticket) after the technical support team validate this we'll post that here too so we have something to follow up on.

Great, thanks!

Michael Beijer Jerzy Czopik 

The support team have looked at this and come back with this response:

"This is not reproducible with either a blank TM or a different TM that has any content.  I can reproduce it with the TM you attach but only until I reorganize it.  If the TM is reorganized this is no longer reproducible for the attached PATENTS (en-US to nl-BE).sdltm either.  I am checking if I can spot any difference between a reorganized version of the TM and the original unaltered one in SQLite but unless I find something this can't be logged as a bug."

Are you able to reliably reproduce this with any TM at all, or just this one prior to reorganising?

Thanks

Paul.

Isn't it the same issue?

community.rws.com/.../bug-in-segmentation-rules

I don’t think so… in this thread Michael made his changes in the Translation Memories View and not Project Settings. In the other thread this is exactly the workaround.

Michael Beijer 

Another update...

"As an update to this as there is no noticeable difference potentially causing this in the original TM vs the reorganized one.
The only similar thing I found in Jira is our reference LG-28256 and this refers to such changes not being saved when modified from TM settings via the New Project wizard or Project Settings.
Did the user by any chance initially do this in the TM causing it to somehow corrupt the TM and for such changes not to be saved afterward from the TM View?
Does this occur with a newly created TM for the user?
Also, the user has all TMs stored on Google Drive ( as seen in his video).
If he creates a new TM directly outside of Google Drive does this still reproduce for him?
In any way, this is an issue occurring locally on his side and not reproducible on our side either with a new TM with no TUs, any other TM with TUs already in it or even his TM after reorganizing.
It would help if he could give us the exact steps between the TM creation and the moment the changes are not saved."

So a few questions here and a definite willingness to get to the bottom of this... perhaps you can confirm?

Thanks.

Paul.

Michael Beijer 

Another update...

"As an update to this as there is no noticeable difference potentially causing this in the original TM vs the reorganized one.
The only similar thing I found in Jira is our reference LG-28256 and this refers to such changes not being saved when modified from TM settings via the New Project wizard or Project Settings.
Did the user by any chance initially do this in the TM causing it to somehow corrupt the TM and for such changes not to be saved afterward from the TM View?
Does this occur with a newly created TM for the user?
Also, the user has all TMs stored on Google Drive ( as seen in his video).
If he creates a new TM directly outside of Google Drive does this still reproduce for him?
In any way, this is an issue occurring locally on his side and not reproducible on our side either with a new TM with no TUs, any other TM with TUs already in it or even his TM after reorganizing.
It would help if he could give us the exact steps between the TM creation and the moment the changes are not saved."

So a few questions here and a definite willingness to get to the bottom of this... perhaps you can confirm?

Thanks.

Paul.