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[edited by: Trados AI at 9:11 AM (GMT 0) on 29 Feb 2024]

Karin Mitchell
It would help if you'd tell us under which circumstances this error message pops up, when you are doing what?
Please check if this KB article helps:
Error message in SDL Trados Studio 2017 SR1 when trying to switch from Professional to Workgroup network license
If not, please provide more details.
Karin Mitchell
It would help if you'd tell us under which circumstances this error message pops up, when you are doing what?
Please check if this KB article helps:
Error message in SDL Trados Studio 2017 SR1 when trying to switch from Professional to Workgroup network license
If not, please provide more details.
Message appeared when I was trying to open a project package. Assuming that there was a problem with the package I asked the customer to send another and the same problem occurred. Now this message appears whenever I try to open Trados.
I suggest you do a RESET of your Studio installation according to the instructions in this KB article.