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[edited by: Trados AI at 9:11 AM (GMT 0) on 29 Feb 2024]

Karin Mitchell
It would help if you'd tell us under which circumstances this error message pops up, when you are doing what?
Please check if this KB article helps:
Error message in SDL Trados Studio 2017 SR1 when trying to switch from Professional to Workgroup network license
If not, please provide more details.
Message appeared when I was trying to open a project package. Assuming that there was a problem with the package I asked the customer to send another and the same problem occurred. Now this message appears whenever I try to open Trados.
I suggest you do a RESET of your Studio installation according to the instructions in this KB article.
I suggest you do a RESET of your Studio installation according to the instructions in this KB article.