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I am triyng to acess the Help from Studio Trados 2022, last release. And it sends me to Tridion and does not accept my Credentials. How can I access the help from Studio without this Tridion?
I am triyng to acess the Help from Studio Trados 2022, last release. And it sends me to Tridion and does not accept my Credentials. How can I access the help from Studio without this Tridion?
I have the same problem following a recent upgrade to Studio 2022 Freelance Plus, but only on a laptop (running Windows 11 home) which is fresh out of the box and never had Trados installed before. The help buttons work fine on my other PC (running Windows 10 pro) which had Studio 2019 Freelance Plus installed before the upgrade. Hope this info helps shed some light on the issue and a fix is on its way as having to hunt down context help in my browser is rather suboptimal.
In a related post (https://community.rws.com/product-groups/trados-portfolio/f/tech-docs/44912/unable-to-access-online-help-for-studio-2022) a helpful soul called Vlad Bondor said he forwarded the issue to the engineering team.
Workaround as per https://gateway.sdl.com/apex/communityknowledge?articleName=000020131
Change the user interface language in Trados Studio, restart Studio, then change the language setting back to the one you want, restart. Clicking the help button in any Studio dialog should now take you to the relevant topic. This fix worked for me.
Great!
It worked for me too.
Many thanks
Francis
Great!
It worked for me too.
Many thanks
Francis
The same for me and it also worked, but I must confess this bug is utterly silly, SDL...
Thanks for the tip, Wieder
