I have an issue when working with xml files that contain emojis (for example the lighbulb emoji). After the file is imported, the emoji is completely lost from Trados and does not appear again after the translation is exported. I can see this subject was opened in the past, but I had the impression it was fixed for Trados 2021. Is this still a problem that cannot be solved?
Thank you in advance.
Please provide a small sample XML so we can test it?
Paul Filkin | RWS Group
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Hello Paul,
Thank you for replying. I am sending a sample attached.
<?xml version="1.0"?> <xliff xmlns="urn:oasis:names:tc:xliff:document:2.0" version="2.0" srcLang="en-GB"> <file id="Text for translation"> <group id="header"> <unit id="title"> <notes> <note>The title</note> </notes> <segment> <source>Text for translation</source> </segment> </unit> <unit id="description"> <notes> <note>The description</note> </notes> <segment> <source>Text for translation 💡Text for translation</source> </segment> </unit> <unit id="keywords"> <notes> <note>The keywords</note> </notes> <segment> <source></source> </segment> </unit> </group> <group id="steps"> <unit id="s1" name="72726109-304d-4855-8526-53c513422498"> <segment> <source>Text for translation.</source> </segment> </unit> <unit id="s2" name="bb9a227c-377b-4f11-b4d8-0bc60fbea6f6"> <segment> <source>Text for translation. Text for translation. Text for translation.</source> </segment> </unit> <unit id="s3" name="06aebbf5-7044-4c2a-b090-eb14d9eba117"> <segment> <source>Text for translation.</source> </segment> </unit> <unit id="s4" name="60e71273-f36d-490b-91c9-a9c3ac444fde"> <segment> <source>Text for translation. Text for translation.</source> </segment> </unit> </group> <group id="ingredients"> <unit id="i1" translate="no" name="461ba80e-f4a9-49e0-a62d-07941fe058c3"> <segment id="singular"> <source>Text for translation</source> </segment> <segment id="plural"> <source>Text for translation</source> </segment> </unit> <unit id="i2" translate="no" name="020cc78b-031f-4ec1-b951-b980939e8889"> <segment id="singular"> <source>Text for translation</source> </segment> <segment id="plural"> <source>Text for translation</source> </segment> </unit> <unit id="i3" translate="no" name="bcb752e1-e5bf-484a-9dea-1c45a98a68db"> <segment id="singular"> <source>Text for translation</source> </segment> <segment id="plural"> <source>Text for translation</source> </segment> </unit> <unit id="i4" translate="no" name="52644ec8-f4f4-4824-91c1-bb9a70ff1227"> <segment id="singular"> <source>Text for translation</source> </segment> <segment id="plural"> <source>Text for translation</source> </segment> </unit> <unit id="i5" translate="no" name="c6b09784-46ab-45c2-b9c0-f10bb37dba70"> <segment id="singular"> <source>Text for translation</source> </segment> <segment id="plural"> <source>Text for translation</source> </segment> </unit> <unit id="i6" translate="no" name="c4f9717d-e978-481e-9c89-2f7b2b2ad098"> <segment id="singular"> <source>Text for translation</source> </segment> <segment id="plural"> <source>Text for translation</source> </segment> </unit> <unit id="i7" translate="no" name="0ba9f73b-8dcb-429a-804f-594185c47414"> <segment id="singular"> <source>Text for translation</source> </segment> <segment id="plural"> <source>Text for translation</source> </segment> </unit> <unit id="i8" translate="no" name="5293aff4-be32-4137-9ad1-c98e016f25fc"> <segment id="singular"> <source>Text for translation</source> </segment> <segment id="plural"> <source>Text for translation</source> </segment> </unit> </group> </file> </xliff>
I ran a quick test in 2022 first as I had it open:
Target file:
I needed to rename the file as html and open it in a browser to see it of course since I won't be able to in an text editor for obvious reasons. Both source and target look like this in a text editor:
(whitespace difference is down to me testing with the default xml normalizing my target)
So checked quickly in 2021:
Target file:
Looks exactly the same to me. Perhaps you can explain why you think this isn't working as you haven't done that other than to say the lightbulb disappeared? Can you show a screenshot to help understand why?
Paul Filkin | RWS Group
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Dear Paul,
Thank you. I'm sorry, I left some information out. Due to the way the file is formated, we need to use a project template that I am sending attached (certain segments need to be locked etc).
I am also sending a new version of the test file that I would kindly ask you to use this time. I redacted information from the first one and must have done too much, so it didn't work properly.
<?xml version="1.0"?> <xliff xmlns="urn:oasis:names:tc:xliff:document:2.0" version="2.0" srcLang="en-GB"> <file id="MR-A4D68FEB"> <group id="header"> <unit id="title"> <notes> <note>The title</note> </notes> <segment> <source>Text for translation</source> </segment> </unit> <unit id="description"> <notes> <note>The description</note> </notes> <segment> <source>Text for translation 💡The segment that contains the emoji.</source> </segment> </unit> <unit id="keywords"> <notes> <note>The keywords</note> </notes> <segment> <source></source> </segment> </unit> </group> <group id="steps"> <unit id="s1" name="xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"> <segment> <source>Text for translation.</source> </segment> </unit> <unit id="s2" name="xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"> <segment> <source>Text for translation. Text for translation. Text for translation.</source> </segment> </unit> <unit id="s3" name="xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"> <segment> <source>Text for translation.</source> </segment> </unit> <unit id="s4" name="xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"> <segment> <source>Text for translation. Text for translation.</source> </segment> </unit> </group> <group id="ingredients"> <unit id="i1" translate="no" name="xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"> <segment id="singular"> <source>Text for translation</source> </segment> <segment id="plural"> <source>Text for translation</source> </segment> </unit> <unit id="i2" translate="no" name="xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"> <segment id="singular"> <source>Text for translation</source> </segment> <segment id="plural"> <source>Text for translation</source> </segment> </unit> <unit id="i3" translate="no" name="xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"> <segment id="singular"> <source>Text for translation</source> </segment> <segment id="plural"> <source>Text for translation</source> </segment> </unit> <unit id="i4" translate="no" name="xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"> <segment id="singular"> <source>Text for translation</source> </segment> <segment id="plural"> <source>Text for translation</source> </segment> </unit> <unit id="i5" translate="no" name="xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"> <segment id="singular"> <source>Text for translation</source> </segment> <segment id="plural"> <source>Text for translation</source> </segment> </unit> <unit id="i6" translate="no" name="xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"> <segment id="singular"> <source>Text for translation</source> </segment> <segment id="plural"> <source>Text for translation</source> </segment> </unit> <unit id="i7" translate="no" name="xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"> <segment id="singular"> <source>Text for translation</source> </segment> <segment id="plural"> <source>Text for translation</source> </segment> </unit> <unit id="i8" translate="no" name="xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx"> <segment id="singular"> <source>Text for translation</source> </segment> <segment id="plural"> <source>Text for translation</source> </segment> </unit> </group> </file> </xliff>
I am also sending a screenshot of what we can see when we import the new file I sent you using this template. As you can see, there is no lightbulb.
Please tell me where the custom filetype is that you created? I don't see anything in your template. In fact if I preview the xml file with your template I see this in 2021:
Paul Filkin | RWS Group
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I'm sorry, I don't understand what you mean by "custom filetype". This template was created in a previous version of Trados and to be honest we just moved it over to Trados 2021, I don't know how it was created exactly. I tried to access the settings in the template itself but I cannot see any. You cannot see the settings either from the sdltpl file I sent?
I'm sorry, I don't understand what you mean by "custom filetype". This template was created in a previous version of Trados and to be honest we just moved it over to Trados 2021, I don't know how it was created exactly. I tried to access the settings in the template itself but I cannot see any. You cannot see the settings either from the sdltpl file I sent?
ok... you said:
we need to use a project template that I am sending attached (certain segments need to be locked etc).
Please explain what in the project template you provided is affecting the way the file is being handled other than you seem to have added *.xml to the XLIFF 2.0 filetype so it gets used for this file.
This template was created in a previous version of Trados and to be honest we just moved it over to Trados 2021
Bad idea. You said:
I had the impression it was fixed for Trados 2021.
You are not using 2021 if you did this. You are using whatever version of Studio that template came from. I suggest you recreate the template in 2021 and then test again.
Paul Filkin | RWS Group
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Dear Paul,
I don't know what is affecting the way the file is being handled, as I said, the template was not created by me.
I am indeed using Trados 2021, I know what Trados I have. I would love to recreate the template in Trados 2021, but I don't know how, because I cannot see the settings of this template anywhere. Can you suggest how I can do this?
I'm wondering how you added it if you don't know how to see it? Maybe I'm misunderstanding you completely?
Paul Filkin | RWS Group
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I am indeed using Trados 2021, I know what Trados I have.
I mean, if you import a template from an older version then even though you are working in 2021 you are no longer using settings from 2021. So if it was buggy you just bring in the bugs. If 2021 fixed something you may not be seeing the benefit of the fix because you introduced the bug!
I wasn't questioning the actual version you have started up and are working in.
Paul Filkin | RWS Group
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We have the template saved locally and we apply it every time we set up a project. I tried to use the editing function to see the makings of the template (from the same place as you screenshoted above), but I cannot know which specific settings are applied. For example, if I go under File types, I don't even know what type of files the template refers to, if any settings need to be applied under the SDL xliff file type, or XML file type (and there are 10 XML file types to choose from). In short, I have the impression that the template is really complex because it knows precisely which segments to lock and which segments are translateble content and which ones are not, and I cannot see that sort of setting anywhere in this template. I'm sorry if this is ignorant, but our main tool is memoQ, so maybe we're just lost.
so maybe we're just lost.
Maybe... if you preview the file in Studio using that template you will see this:
This tells you exactly what filetype is being used as I already pointed out. If you look at that filetype you will see there are no changes to the default at all other than to make sure your file, that has an XML extension is handled by the XLIFF 2.0 filetype. You can see that here:
Perhaps you can also share another screenshot as you cut off the orange tabs at the top which could have been helpful, to show what filetype was used to open the file in your example. Press Ctrl+Alt+D a few times until you see the filetype used:
Paul Filkin | RWS Group
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Thank you for all the info. I created a new template in Trados 2021 from scratch where the only thing I defined is the xliff 2.0. file type and the language pair. When I improted the test file, the emoji is still not there. The filetype at the top is xliff 2.0. It has to be xliff and not XML because we need a bilingual XML file at the end, containing both source and target.
What version of 2021 are you using? The current version is Trados Studio 2021 - 16.2.12.9338 and MultiTerm 2021 - 16.2.1.1044
Paul Filkin | RWS Group
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We are using Trados 2021 SR1 - 16.1.8.4404
We are using Trados 2021 SR1 - 16.1.8.4404
ok... in your first post you said:
I had the impression it was fixed for Trados 2021
The current version is: Trados Studio 2021 - 16.2.12.9338
So this is SR2. I suggest you upgrade and try again. It won't cost anything.
Paul Filkin | RWS Group
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