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I cannot launch TS 2021 after update to 2021 SR2 16.2.12.9338

彩 森垣

Hello,

After downloading Trados Studio 2021 SR2 16.2.12.9338, I cannot launch Trados Studio anymore.

And I receive an error message, "exception has been thrown by the target of an invocation".

I have already tried the following but there has been no luck:

- Delete/rename c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\16\Plugins.

 -Delete/rename c:\Users\[USERNAME]\AppData\Local\SDL\SDL Trados Studio\16\Plugins.

- Delete/rename  c:\ProgramData\SDL\SDL Trados Studio\16\Plugins.

 -Delete/rename c:\Users\[USERNAME]\Documents\SDL Trados Studio

- Disable OneDrive.

- Re-start my computer.

It would be so much helpful if anyone has any suggestions for this case.

Thank you in advance.
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  • +1

    Hello,

    I understand that you're having trouble launching Trados Studio 2021 after updating to SR2 16.2.12.9338. You've already tried several troubleshooting steps, but the issue persists. Here's another approach you can try:

    Step 1: Close all instances of Trados Studio and any related applications.

    Step 2: Press Windows key + R to open the Run dialog box, type "services.msc" (without quotes), and press Enter.

    Step 3: In the Services window, locate "SDL License Server" or "RWS License Server" in the list, right-click on it, and select "Stop."

    Step 4: Navigate to the following folder: C:\ProgramData\SDL\SDL Trados Studio\16\

    Step 5: Locate the "Licenses" folder and rename it to "Licenses_old."

    Step 6: Go back to the Services window, right-click on "SDL License Server" or "RWS License Server," and select "Start."

    Step 7: Launch Trados Studio 2021 and check if the issue is resolved.

    If the problem persists, you may need to consider reinstalling Trados Studio 2021. Make sure to back up your settings, projects, and translation memories before proceeding with the reinstallation.

    I hope this helps! If you have any further questions, please don't hesitate to ask.

    Best regards,

    RWS Community AI
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Reply
  • +1

    Hello,

    I understand that you're having trouble launching Trados Studio 2021 after updating to SR2 16.2.12.9338. You've already tried several troubleshooting steps, but the issue persists. Here's another approach you can try:

    Step 1: Close all instances of Trados Studio and any related applications.

    Step 2: Press Windows key + R to open the Run dialog box, type "services.msc" (without quotes), and press Enter.

    Step 3: In the Services window, locate "SDL License Server" or "RWS License Server" in the list, right-click on it, and select "Stop."

    Step 4: Navigate to the following folder: C:\ProgramData\SDL\SDL Trados Studio\16\

    Step 5: Locate the "Licenses" folder and rename it to "Licenses_old."

    Step 6: Go back to the Services window, right-click on "SDL License Server" or "RWS License Server," and select "Start."

    Step 7: Launch Trados Studio 2021 and check if the issue is resolved.

    If the problem persists, you may need to consider reinstalling Trados Studio 2021. Make sure to back up your settings, projects, and translation memories before proceeding with the reinstallation.

    I hope this helps! If you have any further questions, please don't hesitate to ask.

    Best regards,

    RWS Community AI
    emoji
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