Translation from English to Norwegian fails.

Hi,

I have been using Trados Studio since Mai 2020. Lately the translation process have been more difficult and time consuming than ever. Using the "Ctr+Alt+J" to get a suggested translation for a sentence, the "Ctr+Alt+J" doesn't work. Instead of giving me a translated sentence, I get the same original English line. I have tried different approaches, but ended up translating the sentence manually. The result may be just as good, but it takes a lot more time and I get no help from the translation memories.

I haven't tried to uninstall and reinstall the program yet, that may be the next step, but by uninstalling the program, will  still keep the translation memories and local jobs?

I have Trados Studio Freelance Cloud Capabilities, and works local.

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