Having several problems since the upgrade to SR1. Can someone help me?

Hi all,

Since SR1 version was released, I promptly downloaded it in order to remain with the most up-to-date version of Trados. However, since then, I'm facing different kinds of problem that so far I could "solve" doing something found here in the community. But it is getting a bit annoying since version 2019 worked perfectly and version 2022 (the current I work with) keeps throwing errors, even though I got to change computers! From W10 to W11. I did as many times as I could to downgrade, so I could work in a more stable version, but today specifically, it is giving me the same error in both versions, 17.1.6.16252 and 17.0.6.14902. 

Anyway, the issue today is that I just can't confirm any segment at all. If I confirm hitting Ctrl + Enter, Trados closes abruptly. If I use the button "Confirm", this is what I get: "Object reference not set to an instance of an object." 

Here's the stack. A little big, sorry!

<SDLErrorDetails time="07/08/2023 16:30:34">
<ErrorMessage>Object reference not set to an instance of an object.</ErrorMessage>
<Exception>
<Type>System.NullReferenceException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
<HelpLink/>
<Source>Sdl.Verification.QAChecker</Source>
<HResult>-2147467261</HResult>
<StackTrace>
<![CDATA[ at Sdl.Verification.QAChecker.Processors.ProcessorRegEx.CheckRegEx(QASegmentPair currentSegmentPair) at Sdl.Verification.QAChecker.Processors.ProcessorRegEx.Process(QASegmentPair currentPair) at Sdl.Verification.QAChecker.QACheckerProcessing.Verify(QASegmentPair currentPair) at Sdl.Verification.QAChecker.QACheckerMain.ProcessParagraphUnit(IParagraphUnit paragraphUnit) at Sdl.FileTypeSupport.Framework.Core.Utilities.BilingualApi.BilingualContentHandlerAdapter.ProcessParagraphUnit(IParagraphUnit paragraphUnit) at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.ProcessParagraphUnit(IParagraphUnit paragraphUnit) at Sdl.FileTypeSupport.Framework.BilingualApi.AbstractBilingualContentProcessor.ProcessParagraphUnit(IParagraphUnit paragraphUnit) at Sdl.FileTypeSupport.Framework.Integration.LocationMarkerLocator.ProcessParagraphUnit(IParagraphUnit paragraphUnit) at Sdl.FileTypeSupport.Framework.Integration.AbstractBilingualProcessorContainer.ProcessParagraphUnit(IParagraphUnit paragraphUnit) at Sdl.FileTypeSupport.Framework.Integration.FileExtractor.ProcessParagraphUnit(IParagraphUnit paragraphUnit) at Sdl.TranslationStudio.Editor.TranslationEditor.SingleParagraphUnitBilingualParser.ParseNext() at Sdl.FileTypeSupport.Framework.Integration.FileExtractor.ParseNext() at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.ParseNext() at Sdl.FileTypeSupport.Framework.Integration.MultiFileConverter.Parse() at Sdl.TranslationStudio.Editor.TranslationEditor.SegmentVerifier.Verify(ISegmentContainerNode segmentContainerNode, IParagraphUnitContainerNode paragraphContainerNode, IFileContainerNode fileContainerNode) at Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.VerifySegment(ISegmentContainerNode segmentContainerNode, IParagraphUnitContainerNode paragraphContainerNode, IFileContainerNode fileContainerNode) at Sdl.TranslationStudio.Editor.TranslationEditor.SideBySideDocumentEditingView.VerifySegment() at Sdl.TranslationStudio.Editor.TranslationEditor.Actions.AbstractConfirmSegmentAction.ExecuteActiveSegment() at Sdl.TranslationStudio.Editor.TranslationEditor.Actions.AbstractConfirmSegmentAction.Execute() at Sdl.Desktop.Platform.Implementation.CommandBars.SimpleActionExecuter.Execute(ActionData actionData) at Sdl.Desktop.Platform.Implementation.ResourceLoggingInternalCommandExecuter`1.ExecuteWithResourceLogging(TCommandData commandData, String message) at Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteAction(IAction action, ActionOrigin origin, Boolean allowToggle) at Sdl.Platform.UI.IgCommandBarDynamicActionMenu.Execute() at Sdl.Platform.UI.IgAbstractCommandBarActionMenu._menu_ToolClick(Object sender, ToolClickEventArgs e) at Infragistics.Win.UltraWinToolbars.ToolBase.OnToolClick(ToolClickEventArgs e) at Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.OnToolClick(ToolClickEventArgs e) at Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.FireEvent(ToolbarEventIds id, EventArgs e) at Infragistics.Win.UltraWinToolbars.ToolBase.OnToolClick() at Infragistics.Win.UltraWinToolbars.PopupToolBase.OnToolClick() at Infragistics.Win.UltraWinToolbars.ButtonToolUIElement.DoClickProcessing(MouseEventArgs e) at Infragistics.Win.UltraWinToolbars.ButtonToolUIElement.OnMouseUp(MouseEventArgs e) at Infragistics.Win.ControlUIElementBase.ProcessMouseUpHelper(Object sender, MouseEventArgs e) at Infragistics.Win.ControlUIElementBase.ProcessMouseUp(Object sender, MouseEventArgs e) at Infragistics.Win.Utilities.ProcessEvent(Control control, ProcessEvent eventToProcess, EventArgs e) at Infragistics.Win.UltraWinToolbars.UltraToolbarsDockArea.OnMouseUp(MouseEventArgs e) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) ]]>
</StackTrace>
</Exception>
<Environment>
<ProductName>Trados Studio</ProductName>
<ProductVersion>Studio17</ProductVersion>
<EntryAssemblyFileVersion>17.1.6.16252</EntryAssemblyFileVersion>
<OperatingSystem>Microsoft Windows 11 Home</OperatingSystem>
<ServicePack>NULL</ServicePack>
<OperatingSystemLanguage>2057</OperatingSystemLanguage>
<CodePage>1252</CodePage>
<LoggedOnUser>MYMIRANDA\myrel</LoggedOnUser>
<DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
<ComputerName>MYMIRANDA</ComputerName>
<ConnectedToNetwork>True</ConnectedToNetwork>
<PhysicalMemory>16481336 MB</PhysicalMemory>
</Environment>
</SDLErrorDetails>

Interestingly, if I hit "Complete review", it works... sometimes, not always. Can I cry now? Sob
Hope someone can give me a hand, because it's been weeks like this
 


Moved the error stack to a code block for readability
[edited by: Paul at 8:54 AM (GMT 1) on 9 Aug 2023]
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