Object reference not set to an instance of an object

Hello

One of the translators in my office is getting this error message every time using CTRL+enter or other methods to save a segment.  Clicking Ok and Trados shuts down.

Using Trados Studio 2021 SR2 - 16.2.12.9338

File is Word 150kb 12 pages and about 3500 words.

Noticed that some suggestions were to reset layout.  Another suggestion was to remove plugins.  Has same plugins as other translators and they did not have this issue.

Any other suggestions--others did not resolve issue.

Have included log file.

Error dialog box in Trados Studio with message 'Object reference not set to an instance of an object.' with Knowledge Base and Community buttons and an OK button.

/cfs-file/__key/communityserver-discussions-components-files/90/sdlerror_2D00_202388_2D00_12h5m43s.sdlerror.sdlerror.xml



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[edited by: Trados AI at 12:02 PM (GMT 0) on 29 Feb 2024]
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    This is a System.NullReferenceException. In simple terms, it means that you tried to use something (e.g., call a method, access a property) on an object that hasn't been initialized (it's null).  Reading the stack further the error seems to be coming from here "Sdl.Verification.TermVerifier.TermVerifierProcessing.HasTargetEntry(ITermRecognitionHit sourceHit)".  So it seems that the method HasTargetEntry of the TermVerifierProcessing class in the Sdl.Verification.TermVerifier namespace attempts to reference an object that isn't there.

    I don't know exactly why, but perhaps try first of all disabling the termbase verification and see if that helps?

    Paul Filkin | RWS Group

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  •  

    This is a System.NullReferenceException. In simple terms, it means that you tried to use something (e.g., call a method, access a property) on an object that hasn't been initialized (it's null).  Reading the stack further the error seems to be coming from here "Sdl.Verification.TermVerifier.TermVerifierProcessing.HasTargetEntry(ITermRecognitionHit sourceHit)".  So it seems that the method HasTargetEntry of the TermVerifierProcessing class in the Sdl.Verification.TermVerifier namespace attempts to reference an object that isn't there.

    I don't know exactly why, but perhaps try first of all disabling the termbase verification and see if that helps?

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

    emoji
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