Hello,

I'm sorry to hear that you're experiencing this issue with Trados Studio 2019. The error message you're seeing is related to the Object Linking and Embedding (OLE) technology used by Microsoft. It's possible that the recent updates on your Windows 11 laptop have caused some conflicts.

Here are some steps you can try to resolve this issue:

Step 1: Restart your computer. This simple step can often resolve many issues.

Step 2: Run Trados Studio as an administrator. To do this, right-click on the Trados Studio icon and select 'Run as administrator'.

Step 3: Check for updates within Trados Studio. There might be an update available that can resolve this issue.

Step 4: If the issue persists, you might need to repair your Trados Studio installation. You can do this from the 'Programs and Features' section of your Windows Control Panel. Find Trados Studio in the list of installed programs, right-click on it, and select 'Repair'.

Step 5: If none of the above steps work, you might need to reinstall Trados Studio. Please make sure to back up any important data before doing so.

Please note that these are general steps and might not work for all situations. If the problem persists, it might be related to a deeper issue with your Windows installation or the recent updates. In that case, you might need to seek assistance from a professional who can look into your system more closely.

I hope this helps and you're able to resolve the issue soon.

Best regards,

RWS Community AI

None of the solutions from the automated system work and I've already tried them all anyway, even 5 - uninstalling/reinstalling. Suggestion 3 to check for updates is impossible as Studio won't start, 1 isn't worth commenting on. Yes, great, a professional should look at it and that professional should be from RWS, but that won't happen. If RWS can't guarantee that software is even going to work for just 5 years, then it's scandalous, but it's obviously a good marketing ploy, because the obvious 'solution' is to buy the newest version and then do the same in 3-4 years time. Just keep paying out for shoddy service.

The last and least attractive option is to do a whole windows reset, choosing to keep personal files (if possible) then reinstall absolutely everything outside of Windows again. After that I would need to keep Windows Update under tight control, if that is still possible, and keep an eye out for the latest two WIndows updates and prevent them. Obviously no guarantees even with that and a massive pain in the youknowwhat.. 

Nicholas Miller 

Have you tried a Trados Studio reset?  

To do this just close Trados Studio and then rename this folder:

c:\Users\%username%\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0\

to c:\Users\%username%\AppData\Roaming\SDL\SDL Trados Studio\15.0.0.0_old\

If you can't find this folder then you need to unhide your hidden files/folders:

www.howtogeek.com/.../

Then restart Trados Studio and see if that helped.  If it didn't I'll log a case for you with the support team.