No reaction when clicking on file. I removed folder and added file again. It only works when I uninstall, do I need to uninstall every time?

No reaction when clicking on file. I removed folder and added file again. It only works when I uninstall, do I need to uninstall every time?

It's up to date, I'm sure

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    Please explain what this means? What file are you clicking?  What folder did you remove?  What exactly is your problem?

    What software are you using?

    Paul Filkin | RWS Group

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    You've done the courses and still need to go a little further, or still not clear? 
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  • For example, I have this file here and when I click it nothing happens. It only opens if I reinstalled Trados and quit working if I want to open another file after I finish translating it.

    I have tried different files and different document types.

    Is there any fix to this "bug"?

    Trados Studio interface showing a selected file named '12_4 Mod Lit - Norwegian Wood.docx.sdlxliff' with file status 'Unspecified' and progress '200 segments'.

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    Generated Image Alt-Text
    [edited by: Trados AI at 1:01 PM (GMT 0) on 29 Feb 2024]
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    I doubt this is a bug!

    It's quite difficult to help in a forum unless we can be sure that what you say is literally what you are doing.  So apologies for my stupid questions:

    1. Are you double clicking or just clicking the file?
    2. What language pair are you translating?  Is the target language English (United States)?
    3. Can you share the steps you go trough when creating the project?

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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  • 1. I did both

    2. I'm translating from Chinese (Traditional) to English (United States) &  English (United States) to Chinese (Traditional)  (I tried many different files)

    3. I press default, add a translation memory file and a termbase, then I added a folder where all my files are located.

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  •  

    ok - I'm still struggling here.  If you have time this morning perhaps we can have a quick call?  I think this will save us both a lot of time and I'd be happy to help sort this out.  If that's ok for you let me know and I'll drop you an email with details.

    Paul Filkin | RWS Group

    ________________________
    Design your own training!

    You've done the courses and still need to go a little further, or still not clear? 
    Tell us what you need in our Community Solutions Hub

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  • At the moment it's working alright, but I'm not sure when it will happen again.

    How about I send you my Project File so you can have a check? (It's just for a project for my translation course)

    I'm having my finals this week, so I may not have time for a call, but extremely appreciate it!

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