My Studio crashes repeatedly while saving file, reporting that access to an AutoSave the path is denied.
As per your instructions:
- I am trying to achieve that my Trados Studio does not crash every 10 minutes. I am trying to achieve that I don't freak out everytime I use it because it has let me down for the nth time. I am trying to achieve to not feel anger and helplessness every time I use Studio. I am trying to keep my workflow.
- I have tried the advice given for the same problem 7 years ago - to rename the Autosave folder on which it crashed. It works for one Ctrl+S but then Studio crashes anyway when I press Ctrl+S again.
- I expected Studio to work like any other software app.
- Trados Studio 2022
One of the crash reports is attached.
<SDLErrorDetails time="01.03.2025 21:01:50"> <ErrorMessage>Přístup k cestě C:\Users\lenovo\OneDrive\Dokumenty\Studio 2022\AutoSave\15281bd4-89da-4f0d-ad74-a1b16e39f32a byl odepřen.</ErrorMessage> <Exception> <Type>System.IO.IOException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type> <HelpLink /> <Source>mscorlib</Source> <HResult>-2146232800</HResult> <StackTrace><![CDATA[ v System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound, WIN32_FIND_DATA& data) v System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost) v Sdl.TranslationStudio.Editor.AutoSave.AutoSaveWorker.DeleteTemporaryFolder(String projectFolderPath) v Sdl.TranslationStudio.Editor.EditorService.DeleteTemporaryFilesAndFolders(String projectFolderPath, IEnumerable`1 translatableFileIds) v Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.OnSaved() v Sdl.TranslationStudio.Api.Editor.SaveJobRequest.AfterExecute(IJob job) v Sdl.Desktop.Platform.Implementation.Services.Job.FinalizeJob() v Sdl.Desktop.Platform.Implementation.Services.JobService.ExecuteJobWithProgress(IExecutableJob job) v Sdl.Desktop.Platform.Implementation.Services.JobService.ScheduleJob(IJobRequest jobRequest) v Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.Save(Boolean closeAfterSave, Boolean uploadFilesToLanguageCloud) v Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.Save(Boolean uploadFilesToLanguageCloud) v Sdl.TranslationStudio.Editor.Shared.Actions.SaveDocumentAction.Execute() v Sdl.Desktop.Platform.Implementation.CommandBars.SimpleActionExecuter.Execute(ActionData actionData) v Sdl.Desktop.Platform.Implementation.ResourceLoggingInternalCommandExecuter`1.ExecuteWithResourceLogging(TCommandData commandData, String message) v Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteAction(IAction action, ActionOrigin origin, Boolean allowToggle) v Sdl.Desktop.Platform.Implementation.CommandBars.ActionService.ExecuteActionForShortcut(Keys shortcut) v Sdl.Platform.UI.StudioWindowForm.OnPreviewKeyDown(Keys keys) v Sdl.Platform.UI.GlobalKeysMessageFilter.PreFilterMessage(Message& m) v System.Windows.Forms.Application.ThreadContext.ProcessFilters(MSG& msg, Boolean& modified) v System.Windows.Forms.Application.ThreadContext.PreTranslateMessage(MSG& msg) v System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FPreTranslateMessage(MSG& msg) v System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData) v System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context) v System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context) v Sdl.TranslationStudio.Application.Launcher.RunApplication()]]></StackTrace> </Exception> <Environment> <ProductName>Trados Studio</ProductName> <ProductVersion>Studio17</ProductVersion> <EntryAssemblyFileVersion>17.2.11.19134</EntryAssemblyFileVersion> <OperatingSystem>Microsoft Windows 11 Pro</OperatingSystem> <ServicePack>NULL</ServicePack> <OperatingSystemLanguage>1029</OperatingSystemLanguage> <CodePage>1250</CodePage> <LoggedOnUser>VALERIE\Jan</LoggedOnUser> <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork> <ComputerName>VALERIE</ComputerName> <ConnectedToNetwork>True</ConnectedToNetwork> <PhysicalMemory>8156804 MB</PhysicalMemory> </Environment> </SDLErrorDetails>
