TM synchronization with other computer - Trados 2021 Freelance

I have been using Trados Studio 2021 Freelance for many, many years. I have also been using Strato HiDrive to synchronize my Desktop PC and laptop for several years.

I have Windows 11 on both computers.

Two weeks ago, I purchased a new laptop and have had problems with the TMs ever since. I have a folder “HiDrive” onboth computers. Ally of the files are synchronized between the two computers, including the TMs. Every time I open a synchronized project on the other computer though, I get the message:

Error
The translation memory … could not be found. Click OK to specify its location, or Cancel to disable this translation memory.

The problem occurs only when I open the project on the second computer. When I open a project on the same computer as previously, everything is fine.

Sometimes the error message appears when I attempt to open the project. And sometimes it is when the project has already been opened and I attempt to open a file in the Editor.

If I click OK and then go into the project settings, the TM is visible. But the project still does not have use a TM in the editor. I have to remove the TM and then add it again.

If I cancel the message, the project opens without a TM. I then go into the project settings and select the TM for the project.

If I open Project Settings, I can see the TM. The name is also show in the Editor view of the file. Results are not shown though. For example, a 100% match is not shown and cannot be found with concordance.

I have not found this issue in any of the forums. What could it be?

Thank you for any ideas!



Trados Studio Freelance 2021
[edited by: Robin Elizabeth Backhaus at 7:41 AM (GMT 0) on 13 Mar 2025]
emoji
Parents Reply
  • Thanks, Walter.

    I have identical folders on both computers. There is a main folder (HiDrive) on each computer that contains all of the files (sorted into other folders) to be synchronized. "HiDrive" is synchrozied through the Strato cloud to the folder "HiDrive" on the other computer. Every single folder synchronizes properly - except for the TM disconnect issue. The project itself, with the files I am working on, is fine. The only issue is the TM getting removed.

    What is strange is that I never had that problem before getting the new laptop. I have removed and re-installed Strato HiDrive multiple times. No difference.

    It is very frustrating.

    emoji
Children
No Data