Dear Robin Elizabeth Backhaus 

If I understand you well, you do not only share the TMs between the two PCs, but also the project folder. 
This scenario is officially not supported by RWS. You can read more details about this topic in this article:
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0027932

The main problem is that the project settings are not synchronized between instances of Studio. This means that if you have a project open in two Studio instances and make changes to the project settings in one of the instances, this change will not propagate to the other Studio instance. You will need to remove the project and add it again to get the change reflected.  
If you work often with two computers, I suggest you use Language Cloud and create your projects in the cloud. This is possible for one single user even with the standard Studio, you don't need a Trados Team subscription for this. 

Thanks, Walter.

I have identical folders on both computers. There is a main folder (HiDrive) on each computer that contains all of the files (sorted into other folders) to be synchronized. "HiDrive" is synchrozied through the Strato cloud to the folder "HiDrive" on the other computer. Every single folder synchronizes properly - except for the TM disconnect issue. The project itself, with the files I am working on, is fine. The only issue is the TM getting removed.

What is strange is that I never had that problem before getting the new laptop. I have removed and re-installed Strato HiDrive multiple times. No difference.

It is very frustrating.

Hi Elizabeth
As already mentioned, this workflow scenario calls for trouble. The problem is not with the synchronization, but with the fact that more than one Studio instances access the same folder. You would have this problem even if your project folder was a shared one on a server or PC.
The best approach for you would be to put your projects and TMs in the Language Cloud. This will allow you to access them from any computer without sync problems. And, in addition, you can even work online with the browser.

Robin Elizabeth Backhaus 

Are you completely sure, that the paths are exactly the same?

If yes, please check the synchronisation settings of HiDrive on both computers. Trados Studio will not work with files located in the cloud, which are only listed on your PC. The files must be present locally, i.e. downloaded to the local folder. I have a cloud named pCloud. The files there are visible on my PC, but NOT present there. So for example my MP3 player will not play files from there, even when clicked individually they play with the Windows default media player. I suppose similar situation with your HiDrive.

What is the purpose of this? Do you use the computers in parallel on different locations? Or is the laptop for travel and desktop at home? In such case keeping files in the cloud is not really necessary, you can use different methods of work.

Robin Elizabeth Backhaus 

Are you completely sure, that the paths are exactly the same?

If yes, please check the synchronisation settings of HiDrive on both computers. Trados Studio will not work with files located in the cloud, which are only listed on your PC. The files must be present locally, i.e. downloaded to the local folder. I have a cloud named pCloud. The files there are visible on my PC, but NOT present there. So for example my MP3 player will not play files from there, even when clicked individually they play with the Windows default media player. I suppose similar situation with your HiDrive.

What is the purpose of this? Do you use the computers in parallel on different locations? Or is the laptop for travel and desktop at home? In such case keeping files in the cloud is not really necessary, you can use different methods of work.

Hi Jerzy,

Thanks for your reply.

Yes, the files are all physically present on both computers. Even without Internet, I can open them and work.

What I absolutely cannot understand is that all of the other files under HiDrive work fine, regardless of which computer I am using. I use the HiDrive cloud only to synchronize. I don’t access the cloud directly.

I use the laptop when I travel, but I also use it at home. I often work on the desktop in the morning and laptop in the afternoon – just for a change of scenery. 

Thank you for your help!

Robin Elizabeth Backhaus 

In this case a NAS would be a much better idea. I will try to elaborate on this later.