I'm having trouble with Trados Studio 2021 => when I plug the source text in, some of it is illegible, a bunch of ?????????? all squashed together.

I'm having trouble with Trados Studio 2021 => when I plug the source text in, some of it is illegible, a bunch of ?????????? all squashed together.

I've tried changing the font of the source text (Word), but that only cleared up some of the text in Trados.

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  • "Probability score": 0.7

    "Question improvement suggestion": Please provide more details such as the exact steps you took before the issue occurred, the specific version of Trados Studio 2021 you are using, and your operating system. Also, if there are any error messages, please include them in your question.

    In the meantime, based on the information you have provided, here is a suggested answer to your question:

    It seems like you're experiencing an issue with the display of your source text in Trados Studio 2021. This could be due to a variety of reasons, including font compatibility issues or encoding problems.

    Here are some steps you can try:

    Step 1: Check the encoding of your source text. If it's not in UTF-8, try converting it to UTF-8 and then import it into Trados Studio.

    Step 2: Try changing the font in Trados Studio itself. Go to File > Options > Editor > Font Adaptation and select a different font.

    Step 3: If the problem persists, you can try the workaround provided in the context. Go to File > Options > Editor and choose 'Show all tags but do not show formatting' for the Formatting display style. This will not affect the target document, it's only a display feature.

    Remember to save your changes and restart Trados Studio for the changes to take effect.

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.

    RWS Community AI

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  • Hi  

    That may happen when there is a dot operator in your source text. There are two kinds of them that you can't distinguish visually (a Dot Operator and a Middle Dot).

    You can do an experiment: open an MS Word file, type 22c5 and press Alt+X. The "22c5" would convert into a dot operator. Copy it and paste into your target segment. Does it produce the same bundle of question marks as you describe above?

    Screenshot of Trados Studio showing text '2 kWh' followed by a special character error displaying a string of question marks.

    If yes, don't copy the dot operator from your source segment. Instead, type a Middle Dot character by keeping Alt and typing 0183 on the numpad. The Middle Dot looks exactly the same as the Dot Operator but it doesn't cause the issue.

    Probably there are other special characters that may cause that behavior which I am not aware of. If so, try to locate the culprit character and replace it with something else. Typically such characters can be typed in different ways. For example kWh translates into 
    кВт⋅ч in my target language but I can replace it with кВт-ч or even кВтч, etc.

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    [edited by: RWS Community AI at 8:41 PM (GMT 0) on 20 Mar 2025]