With this update, RWS somehow managed to hit yet another new low. Trados still crashes constantly. Autosuggest does not work properly anymore. The termbase still crawls along. The DeepL plugin keeps crashing the app. And now, OpenAI for Trados has started producing utterly nonsensical results in multiple languages. Bravo!
While Trados unexpectedly crashing is a real problem of concern, ti should be stressed that Trados has become very complex and dependent on many modules and services provided by others. What you perceive as problem with Trados could just as well be due to some other factors independent of Trados. When installing latest updates with new functionality there is always a risk of coming across some new condition that has not been tested before. Let's give the developer team some time to gather information and correct these new bugs :-)
Of course I will — I don’t really have much of a choice. However, ever since Studio 2024 was released, I’ve been experiencing crashes and problems with both the termbase and the DeepL plugin. I had hoped this update would resolve these issues, and I’m still keeping my fingers crossed that it eventually will.
Hi Maria,
If you have already tried the 'traditional' Windows Repair/Reset of Studio as described here: Windows Repair...
I wonder if this might help...
There is a tool that downloads with the Studio installations, called Trados Plugin Management - it might help, here:
In Windows explorer, go to folder C:\Program Files (x86)\Trados\Plugin installer then double-click on Sdl.Community.SdlPluginInstaller.exe
This tool can quietly remove any plug-ins from whichever version/s of Studio that you have installed, without having to open Studio - in fact, you have to have Studio closed to use it successfully.
Here's how it looks, for example with Trados Studio 2024 selected from the 'Filter by Studio version' dropdown menu:
Use the filter dropdown menu to select the version of Studio that you want to troubleshoot.
It lists the relevant plug-ins/apps that are installed at the same time as Studio (e.g. Language Weaver) or have been installed manually (e.g. Comment View Plugin) since the installation of each version of Studio.
If I'm having weird problems that I can't diagnose, I uninstall all plugins for the specific version of Studio using this (probably old) tool. Then I close Trados Plugin Management (via x top right corner).
Then I open Studio and install the plugins that I want from the 'on-board' appstore via the Add-ins tab > RWS AppStore > RWS AppStore as here:
The latest version available for your version of Studio will then be installed.
To save time, I don't restart Studio after every app/plugin that I install, I do it after I've finished installing them.
The above MAY help... Fingers crossed!
All the best,
Ali 
Hi Maria,
If you have already tried the 'traditional' Windows Repair/Reset of Studio as described here: Windows Repair...
I wonder if this might help...
There is a tool that downloads with the Studio installations, called Trados Plugin Management - it might help, here:
In Windows explorer, go to folder C:\Program Files (x86)\Trados\Plugin installer then double-click on Sdl.Community.SdlPluginInstaller.exe
This tool can quietly remove any plug-ins from whichever version/s of Studio that you have installed, without having to open Studio - in fact, you have to have Studio closed to use it successfully.
Here's how it looks, for example with Trados Studio 2024 selected from the 'Filter by Studio version' dropdown menu:
Use the filter dropdown menu to select the version of Studio that you want to troubleshoot.
It lists the relevant plug-ins/apps that are installed at the same time as Studio (e.g. Language Weaver) or have been installed manually (e.g. Comment View Plugin) since the installation of each version of Studio.
If I'm having weird problems that I can't diagnose, I uninstall all plugins for the specific version of Studio using this (probably old) tool. Then I close Trados Plugin Management (via x top right corner).
Then I open Studio and install the plugins that I want from the 'on-board' appstore via the Add-ins tab > RWS AppStore > RWS AppStore as here:
The latest version available for your version of Studio will then be installed.
To save time, I don't restart Studio after every app/plugin that I install, I do it after I've finished installing them.
The above MAY help... Fingers crossed!
All the best,
Ali
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