How to import a package

Question

I have received a Trados packet per email but for some reason, if I click on it, it wouldn't open in Trados. 
 What do I need to do? Thank you! Susanna

Claudio Nasso · Accepted Answer

Hi Susanna, 
 do you mean that you are not able to open the package file clicking on it directly from a Windows folder/path ? 
 This is not completely strange. 
 The correct way, from my point of view and experience, is launching SDL Studio and then opening the received package file clicking on the "Open Package" icon and selecting the file in the path/folder which contains it (and, in general, this is true not only for SDL Studio):

I know that you can open a file with a registered extension directly from Windows to run the associated application, but this is not always advisable. 
 I hope this might help. 
 Claudio

Paul · Answer

Hi Susanna, 
 
What's the file extension, and did you save it to a folder on your desktop before trying to open it? 
 
Regards 
 
Paul

Claudio Nasso · Answer

Hi Susanna, 
 to merge two (or more) segments, yuo must select two (or more) subsequent "row" numbers on the left side of the Editor view, right-click on one of them to open the contextual menu and then select the command "Merge segments" (or press CTRL+ALT+S). 
 Il the command is greyed (or if the CTRL+ALT+S doesn't work), this means that the two (or more) segments cannot be merged because they are closed, e.g., by an "end-of-paragraph" (i.e. &para;) and this does not allow to merge them. 
 Regards, 
 Claudio

Trados Studio > 1. Trados Studio

How to import a package