Hi Susanna,

do you mean that you are not able to open the package file clicking on it directly from a Windows folder/path?

This is not completely strange.

The correct way, from my point of view and experience, is launching SDL Studio and then opening the received package file clicking on the "Open Package" icon and selecting the file in the path/folder which contains it (and, in general, this is true not only for SDL Studio):

I know that you can open a file with a registered extension directly from Windows to run the associated application, but this is not always advisable.

I hope this might help.

Claudio

Hi Susanna,

probably, this is a very stupid question, and forgive me for that!

But you mentioned that you "went back to your E-mail" and that you tried to open the package (directly???) from there... Am I in error?

Did you save the E-mail attchment outside your E-mail client?... I mean in a folder/path in your Windows system.

If you want and if you deem it useful, you may contact me directly here and I will try to see if all is working properly. Obviuously, I assure you and declare all the confidentiality and privacy that our professional ethics dictates. Just tell me which are the source and target languages.

Regards,

Claudio

Hi Susanna,

to merge two (or more) segments, yuo must select two (or more) subsequent "row" numbers on the left side of the Editor view, right-click on one of them to open the contextual menu and then select the command "Merge segments" (or press CTRL+ALT+S).

Il the command is greyed (or if the CTRL+ALT+S doesn't work), this means that the two (or more) segments cannot be merged because they are closed, e.g., by an "end-of-paragraph" (i.e. ¶) and this does not allow to merge them.

Regards,

Claudio