How to import a package

I have received a Trados packet per email but for some reason, if I click on it, it wouldn't open in Trados.

What do I need to do? Thank you! Susanna

Parents Reply
  • Hi Susanna,

    probably, this is a very stupid question, and forgive me for that!

    But you mentioned that you "went back to your E-mail" and that you tried to open the package (directly???) from there... Am I in error?

    Did you save the E-mail attchment outside your E-mail client?... I mean in a folder/path in your Windows system.

    If you want and if you deem it useful, you may contact me directly here and I will try to see if all is working properly. Obviuously, I assure you and declare all the confidentiality and privacy that our professional ethics dictates. Just tell me which are the source and target languages.

    Regards,

    Claudio

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