TMs and project folders disappeared - did anyone ever encounter something similar?

Question

Dear all, 
 I have been working with Trados Studio 2014 for several years now and a few days ago half of my major Translation Memories together with the related project folders "disappeared". Not only from Trados TM List, but also from the folder that I created (on my computer/external hard drive) when working with a certain translation agency. 
 I inspected every nook and cranny of my computer, but the TMs and the files are gone... :-( 
 As I am clueless and shocked about this event, I wonder if anyone of you has an idea of where they might have gone - or may it be some kind of bug?

Paul · Answer

Hi both, 
 
I think it is highly unlikely that the Studio update had anything to with this. More likely it's got something to do with Windows. For example, if you installed Studio using a local user account and then after a while changed the login details, maybe with a new windows 10 store account then it's possible you would no longer see the files in your Documents folder. But I'd expect this to affect more than just Studio files. 
 
To solve this I think we'd need to know more about what you have done recently and what operating system you are using. 
 
Regards 
 
Paul

Trados Studio > 1. Trados Studio

TMs and project folders disappeared - did anyone ever encounter something similar?