Hi Natalya,

I think this is because you have track changes on and have tracked changes in the file. Although, having said this the behaviour of commenting with tracked changes on is a bit inconsistent as sometimes it allows commenting and sometimes it does not.

For example, if you open a new file for review as you have here and then click into the middle of the segment so the cursor is in the middle of a word. Now do this:

Backspace - watch the "Add comment" grey out
Delete - watch the "Add comment" come back and still have the same track change

This is logged for correction with the development team.

Another option, which would allow you to comment and use tracked changes, is to export the file for bilingual review. If you do this you can review the file in Word, make comments and edits, then when you bring the file back in all the comments and tracked changes will be there.

Regards

Paul

Hi Paul
I got all that mess after opening the text for translation, not for review, and,
 firstly, the lock button doesn’t work? I can’t work without it
 secondly, I used to make comments while I’m working (myself, not the editor)
 finally, I started trying to use the Track change button only to get rid of the total highlighting (“File mode on/off” button, (the tip I got here and it works)).

I must be doing something wrong?
Thank you