Sdl.Desktop.Platform.CommandBars.IActionService

I recently updated to TRADOS STUDIO 2017 from 2015 on Windows 10.

It all worked fine, but now I cannot open it because of the following error: "Service 'Sdl.Desktop.Platform.CommandBars.IActionSerrvice' could not be started"

Does anybody know if this is linked to a plugin problem - I think I may have wrongly installed the migration plugin Sdl.Community.StudioMigrationUtility.Integration.sdlplugin - and whether there is a quick solution rather than uninstalling Studio/licence and reinstalling the whole thing again??

 

Many thanks.

 

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  • Hi Mike,

    Can't be sure without the error stack to see what's under this error message. But it does look as though you may indeed have installed the same plugin twice, and in two different locations. Make sure you do not have this plugin installed in these folders:

    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14\Plugins\Packages\
    c:\Users\[USERNAME]\AppData\Roaming\SDL\SDL Trados Studio\14\Plugins\Unpacked\

    c:\Users\[USERNAME]\AppData\Local\SDL\SDL Trados Studio\14\Plugins\Packages\
    c:\Users\[USERNAME]\AppData\Local\SDL\SDL Trados Studio\14\Plugins\Unpacked\

    c:\ProgramData\SDL\SDL Trados Studio\14\Plugins\Packages\
    c:\ProgramData\SDL\SDL Trados Studio\14\Plugins\Unpacked\

    So remove all traces of the plugin and the unpacked folder that is created in the unpacked folders when you start Studio and then doubleclick the sdlplugin file you downloaded and try again.

    Regards

    Paul

    Paul Filkin | RWS

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  • Hi Paul,

    I'm having this problem again, after first having installed a large number of plugins without problems. Then installed 18 more (for investigation purposes) and it happened.

    I don't think I have installed any of them twice, but if I have: how do I see that? There is no plugin name that occurs twice in these folders (and the Local folders don't contain anything at all). 

    I will try deleting all the 18 ones and then re-installing them a couple at a time. Do you have any other suggestion?

    Mats

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