Origin and target languages do not scroll simultaneously

Hi there! I must have inadvertantly disabled *something*, and now when I scroll in Studio 2015 my origin and target languages do not scroll together.  Terribly inconvenient! Can anyone tell me what box I need to enable/disable to get it back to normal? Thanks a bunch!

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  • Hi ,

    With a document open, can you check whether 'Auto-scroll source document' is selected on the View tab of your ribbon:

    If it is not, please click it.

    If it is, then try resetting the window layout on the User Interface segment of the same tab.

    Hope this is all it needs,

    All the best,

    Alison

  • I'm afraid not, at least not right away, though I must admit I had not yet tried re-setting the windows layout. Now I did, with exactly the same results: the source and target sides continued to scroll independently without aligning. Then I simply kept fiddling around with that column of the View tab, exactly as earlier today, and suddenly both sides did scroll together. As far as I can tell, this correction occurred randomly, for no special reason at all. I just hope it continues to apply, and am worried that some bug exists in the program!
  • Now the same trouble has come up once more: the source and target sides scroll independently without aligning, no matter how much I reset the windows or click on the tab alignment button in View! What can I do?
  • Hi ,

    I'm sorry, I didn't see your reply of 4 August, I was ill and then there were so many emails waiting for me I failed to see the one with your post.

    If the Actions section of your View tag on the ribbon does not look like this...

      

    ...then I suggest a Windows repair of Studio then a reset, as follows:

    Windows Repair of SDL Studio...

    1. Close all SDL applications.
    2. Open the Control Panel:
    Windows Vista/7: Start > Control Panel > Programs > Programs and Features.
    Windows 8: Right-click on the screen at bottom-left corner and choose Control Panel > Uninstall a Program.
    Windows 10: Right-click on Start > Control Panel > Select View by: Small Icons > Programs and Features.
    3. Click/highlight SDL Trados Studio 2017 and click Repair (either from a right-click dropdown menu or in the top toolbar).
    4. Restart Studio and check your window layout.

     

    Reset of SDL Studio...

    After you've run the Windows Repair on Studio, navigate here:

    C:\Users\[Username]\AppData\Roaming\SDL\SDL Trados Studio\14.0.0.0

    Delete the following 3 files in the above folder:
    BaseSettings.xml
    Plugincache.xml
    UserSettings.xml

    If you don't have hidden files and folders visible, you'll need to do that first, here in Windows Explorer:


    After you delete these files, they will be recreated after you've opened and closed Studio. You will have to go through your File>Options settings (= your profile settings) to adjust any settings you have customised previously. Each time you make a change to your profile settings, they'll be updated to the above xml files on closing Studio.

    Some settings need you to click OK to close File>Options for them to 'take'.

    Any existing project settings or project templates will not be affected.

    NB: Project settings always overrule profile settings.

     

    If the above doesn't do it, there are deeper settings you can reset as follows:

    C:\Users\[User_Name]\AppData\Local\SDL - rename the SDL Trados Studio and ProjectApi folders
    C:\Users\[User_Name]\AppData\Roaming\SDL - rename the SDL Trados Studio and ProjectApi folders
    C:\Users\[User_Name]\Documents - rename the Studio 2017 folder (to Studio 2017_Old, for example)

    Opening and closing Studio will recreate these folders then you can delete the old renamed ones. 

     

    I know it seems a lot but it is worth at least running a Windows Repair periodically, especially after a big update or a Windows update. Same goes for any large, complex software.

    I hope one of these sorts it out for you.

    All the best,

    Ali