Hello Megan Hilleard ,
How are you accessing Studio? Is this local or remotely?
Which Studio version are you running?
Could you post the full error stack please -
If you save the error to your desktop, you can then add it to this thread.
Lydia Simplicio | RWS Group
_______
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Hi Steven, i'm using Studio 2019 - accessing it locally
Here you are, thanks!
.
<SDLErrorDetails time="28/11/2019 15:53:21"> <ErrorMessage>Could not load type 'Sdl.Core.Settings.AbstractSettingsGroupBase' from assembly 'Sdl.Core.Settings, Version=1.8.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888'.</ErrorMessage> <Exception> <Type>System.TypeLoadException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type> <TypeName>Sdl.Core.Settings.AbstractSettingsGroupBase</TypeName> <HelpLink /> <Source>StudioSubtitling</Source> <HResult>-2146233054</HResult> <StackTrace><![CDATA[ at StudioSubtitling.Model.SubtitlingSettings.get_MediaReferences() at StudioSubtitling.ViewModel.SubtitlingViewModel.SetDocumentMediaReferenceInfo(Document document, ProjectFile activeFile) at StudioSubtitling.ViewModel.SubtitlingViewModel.SetActiveDocument(Document document) at StudioSubtitling.ViewModel.SubtitlingViewModel.EditorController_ActiveDocumentChanged(Object sender, DocumentEventArgs e) at System.EventHandler`1.Invoke(Object sender, TEventArgs e) at Sdl.Desktop.Platform.Extensions.EventsExtensions.Raise[T](EventHandler`1 e, Object sender, T eventArgs) at Sdl.TranslationStudioAutomation.IntegrationApi.EditorController.OnActiveDocumentChanged(IDocument document) at Sdl.TranslationStudio.Api.Editor.DocumentEventHandler.Invoke(IDocument document) at Sdl.TranslationStudio.Editor.EditorService.set_ActiveDocument(IDocument value) at Sdl.TranslationStudio.Editor.EditorView.OnActiveViewPartChanged(IViewPartReference viewPartReference) at Sdl.Desktop.Platform.AbstractViewWithParts.Control_ActiveViewPartChanged(IViewWithParts view, IViewPartReference viewPartReference) at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.OnActiveViewPartChanged(IViewPartReference viewPartReference) at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.InternalActivateViewPart(IViewPartReference viewPartToActivate) at Sdl.Desktop.Platform.WinForms.DockingViewContentControl._tabControl_SelectedTabChanged(Object sender, SelectedTabChangedEventArgs e) at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.OnSelectedTabChanged(SelectedTabChangedEventArgs e) at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.RaiseEvent(UltraTabControlEventId id, EventArgs e) at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.OnManagerSelectedTabItemChanged(Object sender, SelectedTabItemChangedEventArgs e) at Infragistics.Win.UltraWinTabs.TabManager.set_SelectedTabItem(ITabItem value) at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.SetSelectedTab(UltraTab tab) at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.set_SelectedTab(UltraTab value) at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.AddViewPartTab(IViewPartReference viewPartReference) at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.AddViewPart(IViewPartReference viewPartReference) at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.NotifyViewPartAdded(IViewPartReference viewPartReference) at Sdl.Desktop.Platform.AbstractViewWithParts.AddViewPart(IViewPartReference viewPartReference) at Sdl.Desktop.Platform.AbstractDockingView.AddViewPart(IViewPartReference viewPartReference) at Sdl.TranslationStudio.Editor.EditorView.AddDocumentViewPart(IViewPartReference documentViewPartReference) at Sdl.TranslationStudio.Editor.Shared.InternalEditorContext.AddDocumentViewPart(IDocumentViewPart documentViewPart) at Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.AfterLoad(IJob job)]]></StackTrace> </Exception> <Environment> <ProductName>SDL Trados Studio</ProductName> <ProductVersion>15.0.0.0</ProductVersion> <EntryAssemblyFileVersion>15.1.0.44109</EntryAssemblyFileVersion> <OperatingSystem>Microsoft Windows 10 Enterprise</OperatingSystem> <ServicePack>NULL</ServicePack> <OperatingSystemLanguage>1033</OperatingSystemLanguage> <CodePage>1252</CodePage> <LoggedOnUser>RENISHAW\mh142421</LoggedOnUser> <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork> <ComputerName>UKNML9447</ComputerName> <ConnectedToNetwork>True</ConnectedToNetwork> <PhysicalMemory>8266320 MB</PhysicalMemory> </Environment> </SDLErrorDetails>
Hi Steven, i'm using Studio 2019 - accessing it locally
Here you are, thanks!
.
<SDLErrorDetails time="28/11/2019 15:53:21"> <ErrorMessage>Could not load type 'Sdl.Core.Settings.AbstractSettingsGroupBase' from assembly 'Sdl.Core.Settings, Version=1.8.0.0, Culture=neutral, PublicKeyToken=c28cdb26c445c888'.</ErrorMessage> <Exception> <Type>System.TypeLoadException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type> <TypeName>Sdl.Core.Settings.AbstractSettingsGroupBase</TypeName> <HelpLink /> <Source>StudioSubtitling</Source> <HResult>-2146233054</HResult> <StackTrace><![CDATA[ at StudioSubtitling.Model.SubtitlingSettings.get_MediaReferences() at StudioSubtitling.ViewModel.SubtitlingViewModel.SetDocumentMediaReferenceInfo(Document document, ProjectFile activeFile) at StudioSubtitling.ViewModel.SubtitlingViewModel.SetActiveDocument(Document document) at StudioSubtitling.ViewModel.SubtitlingViewModel.EditorController_ActiveDocumentChanged(Object sender, DocumentEventArgs e) at System.EventHandler`1.Invoke(Object sender, TEventArgs e) at Sdl.Desktop.Platform.Extensions.EventsExtensions.Raise[T](EventHandler`1 e, Object sender, T eventArgs) at Sdl.TranslationStudioAutomation.IntegrationApi.EditorController.OnActiveDocumentChanged(IDocument document) at Sdl.TranslationStudio.Api.Editor.DocumentEventHandler.Invoke(IDocument document) at Sdl.TranslationStudio.Editor.EditorService.set_ActiveDocument(IDocument value) at Sdl.TranslationStudio.Editor.EditorView.OnActiveViewPartChanged(IViewPartReference viewPartReference) at Sdl.Desktop.Platform.AbstractViewWithParts.Control_ActiveViewPartChanged(IViewWithParts view, IViewPartReference viewPartReference) at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.OnActiveViewPartChanged(IViewPartReference viewPartReference) at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.InternalActivateViewPart(IViewPartReference viewPartToActivate) at Sdl.Desktop.Platform.WinForms.DockingViewContentControl._tabControl_SelectedTabChanged(Object sender, SelectedTabChangedEventArgs e) at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.OnSelectedTabChanged(SelectedTabChangedEventArgs e) at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.RaiseEvent(UltraTabControlEventId id, EventArgs e) at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.OnManagerSelectedTabItemChanged(Object sender, SelectedTabItemChangedEventArgs e) at Infragistics.Win.UltraWinTabs.TabManager.set_SelectedTabItem(ITabItem value) at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.SetSelectedTab(UltraTab tab) at Infragistics.Win.UltraWinTabControl.UltraTabControlBase.set_SelectedTab(UltraTab value) at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.AddViewPartTab(IViewPartReference viewPartReference) at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.AddViewPart(IViewPartReference viewPartReference) at Sdl.Desktop.Platform.WinForms.DockingViewContentControl.NotifyViewPartAdded(IViewPartReference viewPartReference) at Sdl.Desktop.Platform.AbstractViewWithParts.AddViewPart(IViewPartReference viewPartReference) at Sdl.Desktop.Platform.AbstractDockingView.AddViewPart(IViewPartReference viewPartReference) at Sdl.TranslationStudio.Editor.EditorView.AddDocumentViewPart(IViewPartReference documentViewPartReference) at Sdl.TranslationStudio.Editor.Shared.InternalEditorContext.AddDocumentViewPart(IDocumentViewPart documentViewPart) at Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.AfterLoad(IJob job)]]></StackTrace> </Exception> <Environment> <ProductName>SDL Trados Studio</ProductName> <ProductVersion>15.0.0.0</ProductVersion> <EntryAssemblyFileVersion>15.1.0.44109</EntryAssemblyFileVersion> <OperatingSystem>Microsoft Windows 10 Enterprise</OperatingSystem> <ServicePack>NULL</ServicePack> <OperatingSystemLanguage>1033</OperatingSystemLanguage> <CodePage>1252</CodePage> <LoggedOnUser>RENISHAW\mh142421</LoggedOnUser> <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork> <ComputerName>UKNML9447</ComputerName> <ConnectedToNetwork>True</ConnectedToNetwork> <PhysicalMemory>8266320 MB</PhysicalMemory> </Environment> </SDLErrorDetails>
Hello Megan Hilleard ,
I forgot to ask whether you are a freelancer or working for a company (working on a network) and with admin rights or not.
When you navigate to the following folder-
C:\Users\USER\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Packages are you able to see the plugin(s)- eg
If not please open the SDL Plugin manager and delete the plugin.
Update your system (you will need to be logged on as admin)-
Then reinstall the plugin via the app store
And restart Studio.
Does this help?
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
i'm using Studio 2019 - accessing it locally
I think the most likely reason for your problem is that your Studio is out of date. Please update to the latest version (it's free and available to you) and also make sure you are using the latest plugins from the appstore.
Paul Filkin | RWS Group
________________________
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
Hi Paul, thanks a lot! That seems to have worked :)