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Trados Studio > Customer Experience

04.4 Deactivating the Trados Studio license
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  • -Customer Experience
    • +01. How to start a Trados Freelance or Trados Go subscription
    • +02. Trados Freelance
    • +03. Trados Go
    • -04. Studio perpetual license
      • 04.1 Installing Trados Studio single user licenses (Freelance and Professional)
      • 04.2 Activating the Trados Studio software after downloading and installing
      • 04.3 Setting up your personal profile for Trados Studio
      • 04.4 Deactivating the Trados Studio license
      • 04.5 How to upgrade your Freelance perpetual license
      • 04.6 Installing and activating Trados 2024 and Trados 2022 side by side (upgrades only)
      • 04.7 How to reset a perpetual license
      • 04.8 How to transfer my existing license to a new computer?
    • 05. Trados Support resources
    • +06. Licensing and Installation
    • +07. Trados Studio 2024 (Trados Cloud Capabilities)
    • How to: use Glossary Converter
  • +RWS Support Team wiki
  • +Support & Maintenance
  • +Trados Subject Matter Experts

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Deactivating the Trados Studio license

Please note the screenshots are for illustrative purpose only, they are not taken from your RWS account specifically.

1) Deactivating your Trados Studio license*** on your current available PC

If you would like to move your Trados Studio installation to another PC, you should first deactivate your license on the current machine.

Deactivation of your (perpetual) license is easy with a few simple steps.

To deactivate your license please open your Studio software, go to the HELP tab and click on PRODUCT ACTIVATION.

A new pop-up window will appear:

Please click on the DEACTIVATE button and then click OK. Your existing license is now deactivated and ready to be reused.

2) Deactivating your Trados Studio license on a PC that is no longer available

If you are no longer able to access the PC where you have Trados Studio installed, you also have the ability to force return the license via your RWS Account

To do this, log into your RWS Account and click on Products and Plans - Licenses&Subscriptions.

Now select the license you wish to return and select Reset License.

 

03) Licensing support

If for some reason, you are still unable to reset your license, please let us know in the Translation Productivity Forum, and we will assist you further

https://community.rws.com/product-groups/trados-portfolio/f/licensing


TIP

***In case you own a Freelance subscription, please do the steps at this link if you change your device: https://gateway.rws.com/csm?sys_kb_id=676de2a01b0f9a50772c0dcad34bcb2c&id=kb_article_view 

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