Trados Business Manager – End of Life Announcement

Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?

  • End of Services: RWS will no longer provide any services related to the installation or updating of TBM.
  • Existing Installations: TBM will remain functional where already installed, but the RWS support team will not offer assistance in troubleshooting issues, addressing reported problems, or providing further development for TBM.
  • Documentation: The TBM documentation has been removed from docs.rws.com.
  • Community Support: The community forum for TBM will remain accessible in a read-only format for users to reference if needed.

Internet connection

Sometimes Trados Business Manager may connect to the Internet to perform some actions.

Trados Business Manager may sent network requests during usage:

  • to check if program update is available and to download it
  • to download currency rates
  • to send reports to Trados Business Manager server when program crash occurs. These reports include information about installed version, your name (specified in the application settings) and stack trace (application code) of an error occurred
  • to send email messages from within corresponding form (to send invoices, payment reminders, etc.)
  • to use external API (GroupShare, Studio Live, etc.)

This is all types data which Trados Business Manager may send or receive online. In case of desktop version, if the Internet connection is turned off (or restricted), then the program will continue to work, but without the mentioned features.

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