my sdl trados cloud memory is not working on sdl trados 2019

hello

i would appreciate your help if you can

my sdl trados cloud memory is not working on sdl trados 2019


it says I have no permissions... (see attached image file)
this is absurd since my suscription still has many characters to use
can you please help me as soon as possible? -please see attached file below- 

 

thank youError message in Trados Studio stating insufficient permissions to open 'SDL Language Cloud Machine Translation' provider, which has been deactivated.



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[edited by: Trados AI at 5:10 AM (GMT 0) on 5 Mar 2024]
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