Hi,
I need urgent support to try to understand why Trados Multiterm 2021 is not recognising a term present in translated file.
I received a complaint from our customer and need to explain how it happened.
I ran the QA check and I received no warning messages.
The situation is as follows, the TB contains
Italian > torretta
English > tool head
but also
Italian > montaggio
English > mounting
and
Italian > smontaggio
English > demounting
The sentences are:
1) La torretta di montaggio/smontaggio presenta una forte usura dal lato del smontaggio
Here the TB recognition detected "smontaggio" but not "montaggio" nor "torretta"
2) La torretta di montaggio/smontaggio presenta usura dal lato dello smontaggio
Again, here the TB recognition detected "smontaggio" but not "montaggio" nor "torretta"
3) Sostituita torretta montaggio/smontaggio perché molto usurata
Here the TB recognition detected all terms that is "smontaggio", "montaggio" and "torretta"
I need to understand why this happens in order to avoid this error in the future.
I did a test inserting a new entry in the TB: "torretta di montaggio/smontaggio"
With this new entry the QA check is working properly.
Can you please help me?
Thanks
Silvia