Special Characters in target text in different font than other characters using Studio 2017 and translating a pdf

Question

Hello, 
 I am using Studio 2017 and am very impressed that I can now "translate" a pdf, and the results are quite good. 
 However for my last project all the special characters came out in target text as Calibri (Textk&ouml;rper) whereas regular characters were Arial. It was no problem to adjust this in the target file but I am wondering why this is happening. Is there a setting I could use to enforce the same font in the target file in the future? 
 Thanks for helping me with this. 
 Ursula

Paul · Accepted Answer

Hi Ursula, 
 I see your problem... quite an interesting behavior. We discussed this a little with the support/dev team and reached the following conclusion: 
 
 The problem is specific to this file, probably because of the conversion process used to get the DOCX from the PDF 
 The Arial font in this particular file does not like these types of characters "&auml;". If you try and write this into the Word file itself it immediately turns to Calibri. The reason for this is probably that Word is falling back to the default style when it comes across a character it can't handle in the font being used. 
 The Normal style for your file is Calibri: 
 
 I also used TransTools ( http://appstore.sdl.com/app/transtools/543/ ) to clean up your source file which certainly makes it a lot easier to handle as most of the excesssive tagging is gone, but it did not remove this problem from your file. So I also changed the style of the Normal Style to Arial. Now all is well. 
 So to conclude, this is not a problem with Studio, rather it's a problem with the PDF conversion process and the controls within the original Word file. I'll email you the corrected versions of my tests. 
 Regards 
 Paul

Paul · Answer

Hi Ursula, 
 
Most likely you are hiding the control tags. Try pressing Ctrl+Shift+H in the Studio editor and the formatting tags may well appear. Then make sure you transfer them over to the target segments. 
 
However, you might find that a better approach altogether is to open the PDF as a single document (Ctrl+Shift+O is the quick way to do this) and you'll find a DOCX version of the source created in the same folder as the PDF. Now that you have this tidy up the DOCX file so it is cleaner and easier to handle and then translate the DOCX instead. Emma Goldsmith wrote a nice article on how to clean the file here: 
 
 signsandsymptomsoftranslation.com/.../ 
 
Regards 
 
Paul

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Special Characters in target text in different font than other characters using Studio 2017 and translating a pdf