I cannot open any file for translation. I follow these steps:
I browse to choose a .doc or .docx file in my directory.
I then get to choose to open for translation only.
The "Translation memory and document parameters" window then opens and the software proceeds to ask me the source and target languages, I choose both and when I click on the "ok" button nothing happens. I cannot get past this step.
Can anyone help me?
Thank you in advance.
Have you solved the the problem- or are you still needing help?
Sorry for the delayed reply.
Lydia Simplicio | RWS Group
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Hi Julien,,
I'm not quite sure of the steps you are taking here.
Unknown said:If I use the drag & drop menu, I'm still stuck on the "Translation memory and documents parameters" window.
Can you maybe send a screen shot (swhale@sdl.com) of this or we can set up a remote Webex so I can understand the issues better.
If you have so far only been using the drag and drop option- try using the New Project option and see if you you still have the same issues-
To reset Studio (helps resolve many unexplained problems).
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0033669
As regards to the preview- this is indeed more than likely linked to your Office version
https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039180
Let me know if any of this helps.
Lydia Simplicio | RWS Group
_______
Design your own training!
You've done the courses and still need to go a little further, or still not clear?
Tell us what you need in our Community Solutions Hub
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