Hi there!
I am having some troubles since the latest upgrade of my Trados Studio 2019. My client sends me packages to translate and when I open it now, the formatting is not accessible anymore and I am not able to export the target text in Word as I usually did. I was hoping somebody could help me with that matter. It may have a simple solution but I can't find it.
Thanks in advance for your answers.
Best regards to you all,
Gaëlle
Is this just because you are not showing the formatting in the editor? Go to File -> Options -> Editor and look at the options for displaying tags in the editor while working:
Paul Filkin | RWS Group
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Hi Paul!
Thanks for your answer. Formatting do appears in the editor but appaears in grey. I can see it but not use it.
Are you talking about the icons in the ribbon being greyed out? If so this may be because the file you are handling does not support this kind of formatting. Can you share a screenshot? You can just copy paste an image into the form.
Paul Filkin | RWS Group
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To continue here: some documents (xml for example) will not accept any formatting like bold or italics, which was not present in the source.
As translators, we are NOT expected to format any document. Our task is to recreate the source in our target language. So you do NOT have to use any formatting buttons in Studio, but you have to copy the formatting from the source. Even though it might appear to you, that the source text is written in bold, this is not necessarily (quite often it is NOT) the bold button applied there, but a special font is being used. When you add bold with the button from the ribbon, you damage the formatting and the layouter has much more work afterwards with such a document. So this is a very bad habit to use this buttons, unless absolutely necessary - and this is necessary only, if you really must apply formatting and there was no such format in the source.
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To continue here: some documents (xml for example) will not accept any formatting like bold or italics, which was not present in the source.
As translators, we are NOT expected to format any document. Our task is to recreate the source in our target language. So you do NOT have to use any formatting buttons in Studio, but you have to copy the formatting from the source. Even though it might appear to you, that the source text is written in bold, this is not necessarily (quite often it is NOT) the bold button applied there, but a special font is being used. When you add bold with the button from the ribbon, you damage the formatting and the layouter has much more work afterwards with such a document. So this is a very bad habit to use this buttons, unless absolutely necessary - and this is necessary only, if you really must apply formatting and there was no such format in the source.
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
Thanks for your answer but for my kind of texts, I need to change formatting sometimes. Actually, my main problem is that when formatting is greyed out, I can't export my text in Word as I usually do.
What kind of error do you get? Not being able to export your text in Word may simply mean, the source was not a Word file, which would also explain why you cannot add formatting.
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
Actually there is no error indicated, it just appears greyed out. The sources are usually PDFs or Words. It's possible that the problem is caused by the source package but I wondered if there is a way to change it anyway.
it just appears greyed out
Please bear with me... What does appear greyed out? We do not see what you see and here is nothing greyed out...
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The formatting options like "italic", "bold" or "underline" are not available. I can see that options on my screen but they appear in grey, I can't use them. And when this happens, I am neither able to export my text in Word as I normally do. I am sorry if my explanations are not very clear, in english it's not so easy lol
OK, I understand the formatting part. This is most probably because the document you are working on does simply not support formatting. This is the case, if the source file was xml or xlf.
But I do not understand that part: "I am not able to export my text in Word".
How do you "export your text as Word"? And what happens in cases, when you're not able to "export as Word"?
And I fully understand the concern about English - it isn't easy at all, my mother tongue is Polish, so I also have my trouble with this language here.
_________________________________________________________
When asking for help here, please be as accurate as possible. Please always remember to give the exact version of product used and all possible error messages received. The better you describe your problem, the better help you will get.
Want to learn more about Trados Studio? Visit the Community Hub. Have a good idea to make Trados Studio better? Publish it here.
I suppose, the crucial question is what is the actual SOURCE FORMAT of the file where "you can't change the formatting and can't export as Word".
Without having a clear answer to that question it's no point speculating any further.
So, what is the name of the SDLXLIFF file? What appears in the name right before the .sdlxliff extension (you can see the filename in the Editor, at the top)? It should be something like "blablabla.xxxxxxx.sdlxliff" - what is that "xxxxxxx"?
To me it sounds as if the file type your customer uses is no longer present in your Studio 2019 installation ... In that case, Studio reverts to a kind of "basic mode", which means that you can no longer generate target files and only use the formatting tags that have already been used in the original file. In the projects view you can see the used file type behind the file name. Do you know which version of Studio your customer is using?
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