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Source file didn't open in the Editor. The error message was: "Value cannot be null.Parameter name: cookie".

Lucrezia Lodato

Yesterday I was unable to work on a project on Groupshare, as the source file didn't open in the Editor. The error message was: "Value cannot be null.Parameter name: cookie".
It seems to be a new problem, there are no entries with this parameter name in the Knowledge Base.
And I had just installed the latest release/version SR2 of Trados Studio 2022, so I don't know if the problem is related to this.
Now the deadline for the project has expired and it has been assigned to another linguist, so I can't try to solve it till I'm assigned another task on Groupshare... but do you have any suggestions on how to solve the issue next time the client sends me a project?

Sorry, there was a typo
[edited by: Lucrezia Lodato at 8:56 AM (GMT 0) on 29 Nov 2023]
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  • 0 in reply to Alex Jude

    Fullscreen sdlerror-20231215-9h30m19s.sdlerror.xml Download 
    <SDLErrorDetails time="15/12/2023 09:30:28">
  <ErrorMessage>La valeur ne peut pas être null.
Nom du paramètre : Value cannot be null.
Parameter name: cookie</ErrorMessage>
  <Exception>
    <Type>System.ArgumentNullException, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</Type>
    <ParamName>Value cannot be null.
Parameter name: cookie</ParamName>
    <HelpLink />
    <Source>Sdl.MultiTerm.Client.Connectors</Source>
    <HResult>-2147467261</HResult>
    <StackTrace><![CDATA[   à Sdl.MultiTerm.Client.Connectors.ServerConnector.GetCatalogXMLRepresentationForType(String Cookie, Int32 l_UserActingID, Int32 l_ObjectType, Boolean vb_needDescription)
   à Sdl.MultiTerm.Client.TerminologyProvider.MultiTermTermbase.GetFilters()
   à Sdl.MultiTerm.Client.TerminologyProvider.TerminologyPrioviders.AbstractMultiTermTerminologyProvider.GetFilters()
   à Sdl.TranslationStudio.Editor.Terminology.EditorTermbaseProvider.UpdateTermbasesContextFilters()
   à Sdl.TranslationStudio.Editor.Terminology.EditorTermbaseProvider.SetTermbases(IList`1 termbases)
   à Sdl.TranslationStudio.Editor.Terminology.TermAccessProvider.RegisterDocument(ITranslatableDocument document)
   à Sdl.TranslationStudio.Editor.Terminology.TermAccessProvider.editorService_DocumentOpened(IDocument document)
   à Sdl.TranslationStudio.Api.Editor.DocumentEventHandler.Invoke(IDocument document)
   à Sdl.TranslationStudio.Editor.EditorService.OnDocumentOpened(IDocument document)
   à Sdl.TranslationStudio.Editor.EditorService.document_Loaded(IDocument document)
   à Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.OnLoaded()
   à Sdl.TranslationStudio.Editor.TranslationEditor.TranslatableDocument.OnLoaded()
   à Sdl.TranslationStudio.Api.Editor.AbstractInternalDocument.AfterLoad(IJob job)]]></StackTrace>
  </Exception>
  <Environment>
    <ProductName>Trados Studio</ProductName>
    <ProductVersion>Studio17</ProductVersion>
    <EntryAssemblyFileVersion>17.2.9.18688</EntryAssemblyFileVersion>
    <OperatingSystem>Microsoft Windows 10 Professionnel</OperatingSystem>
    <ServicePack>NULL</ServicePack>
    <OperatingSystemLanguage>1036</OperatingSystemLanguage>
    <CodePage>1252</CodePage>
    <LoggedOnUser>MSI-JRT\julie</LoggedOnUser>
    <DotNetFrameWork>4.0.30319.42000</DotNetFrameWork>
    <ComputerName>MSI-JRT</ComputerName>
    <ConnectedToNetwork>True</ConnectedToNetwork>
    <PhysicalMemory>33388196 MB</PhysicalMemory>
  </Environment>
</SDLErrorDetails>
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