"Error in the page script" after opening Trados Studio 2019. How can I fix it?

I have Trados Studio 2019. When I start translating a new file, the following window opens:

"Error in the script of the page"

and I cannot go on working.

How can I fix this problem?

Thank you so much for your help.Error window in Trados Studio 2019 displaying 'Errore nello script della pagina' with details including line 14, character 18448, and a warning triangle icon.



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[edited by: RWS Community AI at 1:55 PM (GMT 1) on 19 Sep 2025]
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  • Probability score: 0.6  

    Question improvement suggestion: Provide the exact error message and any troubleshooting steps you have already attempted to help narrow down the issue.  

    In the meantime, based on the information you have provided, here is a suggested answer to your question:  

    Hello,  

    To resolve the "Error in the page script" issue in Trados Studio 2019, you can follow these steps:  

    **Step 1:** Close Trados Studio completely.  

    **Step 2:** Check for any pending Windows updates and install them. Restart your computer if necessary.  

    **Step 3:** Ensure that Internet Explorer is updated, as Trados Studio may rely on it for certain functionalities.  

    **Step 4:** Check your security settings, including antivirus software and any browser add-ons that might block scripts or websites.  

    **Step 5:** Reset Trados Studio's basic settings:  

    - Navigate to the following folder:  

     `C:\Users\%USERNAME%\App Data\Roaming\SDL\SDL Trados Studio\15.0.0.0`  

    - Rename the folder to `SDL Trados Studio_old`.  

    **Step 6:** Repair your installation of Trados Studio:  

    - Go to Control Panel > Programs & Features.  

    - Select Trados Studio 2019, right-click, and choose "Uninstall/Change" > "Repair".  

    **Step 7:** If the issue persists, consider uninstalling and reinstalling the Worldserver Components plugin to ensure compatibility.  

    **Step 8:** Finally, if none of the above steps resolve the issue, please provide the full error message and any troubleshooting steps you have already attempted for further assistance.  

    I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.  

    RWS Community AI

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