I have Trados Studio 2019. When I start translating a new file, the following window opens:
"Error in the script of the page"
and I cannot go on working.
How can I fix this problem?
Thank you so much for your help.
Probability score: 0.6
Question improvement suggestion: Provide the exact error message and any troubleshooting steps you have already attempted to help narrow down the issue.
In the meantime, based on the information you have provided, here is a suggested answer to your question:
Hello,
To resolve the "Error in the page script" issue in Trados Studio 2019, you can follow these steps:
**Step 1:** Close Trados Studio completely.
**Step 2:** Check for any pending Windows updates and install them. Restart your computer if necessary.
**Step 3:** Ensure that Internet Explorer is updated, as Trados Studio may rely on it for certain functionalities.
**Step 4:** Check your security settings, including antivirus software and any browser add-ons that might block scripts or websites.
**Step 5:** Reset Trados Studio's basic settings:
- Navigate to the following folder:
`C:\Users\%USERNAME%\App Data\Roaming\SDL\SDL Trados Studio\15.0.0.0`
- Rename the folder to `SDL Trados Studio_old`.
**Step 6:** Repair your installation of Trados Studio:
- Go to Control Panel > Programs & Features.
- Select Trados Studio 2019, right-click, and choose "Uninstall/Change" > "Repair".
**Step 7:** If the issue persists, consider uninstalling and reinstalling the Worldserver Components plugin to ensure compatibility.
**Step 8:** Finally, if none of the above steps resolve the issue, please provide the full error message and any troubleshooting steps you have already attempted for further assistance.
I hope this answer addressed your question. If not, please reject the answer, add the question improvement suggestion information, and click the RWS Community AI checkbox on the right to try again.
RWS Community AI
Thank you for your reply.
I tried your suggestions but when I go to INSTALL/UNINSTALL Trados I cannot find the button Repair.
I have only the possibility to INSTALL or UNINSTALL TRADOS and given that I am not a software expert I do not want to uninstall the software and risk not to be able to install it again.
Is there something else I could try to solve the problem?
Thank you in advance for your reply.
Fabrizia
To repair Trados Studio, follow the steps of this link (hopefully the screenshots will help): https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395&_gl=1*f1ff70*_gcl_au*MzU4NTA1OTQ2LjE3NDg4NTEyMTY.*_ga*MTMxNTI5MDA3MC4xNzMzMjk2NDA3*_ga_J0Z9C6G83T*czE3NDk2MjE0ODAkbzU1MyRnMSR0MTc0OTYyMTUwNSRqMzUkbDAkaDA.
To repair Trados Studio, follow the steps of this link (hopefully the screenshots will help): https://gateway.rws.com/csm?id=kb_article_view&sysparm_article=KB0039395&_gl=1*f1ff70*_gcl_au*MzU4NTA1OTQ2LjE3NDg4NTEyMTY.*_ga*MTMxNTI5MDA3MC4xNzMzMjk2NDA3*_ga_J0Z9C6G83T*czE3NDk2MjE0ODAkbzU1MyRnMSR0MTc0OTYyMTUwNSRqMzUkbDAkaDA.
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