How to...avoid duplicate plugin entries

Occasionally a plugin developer may change the name of the plugin that is used within the plugin code. 
When this happens the usual smooth process of updating a plugin by double clicking it can fail and you end up with duplicate plugins, or even an error message referring to plugins with a duplicate ID. 
This article explains how to resolve that problem so you only have one plugin installed.

If you would like to install/update an RWS AppStore application , it is essential that you first remove the existing application from your system completely.

To remove an RWS AppStore application from your system -  

  1. Please ensure you are logged on to the machine as ADMIN
  2. Start Studio > Go to the Welcome screen > Sdl Plugin Management

You will need to close Studio during the uninstall.

Alternatively-

...you can start the Plugin Management Tool without starting Studio itself-

 

To check that the Plugin has been removed completely from your system- navigate to the following (Package) folder

C:\Users\yourname\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Packages ***

Should the app still be present in the 'Packages' folder- please delete.

Now repeat the process in the 'Unpacked' folder.

C:\Users\yourname\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Unpacked

You should now reboot your computer before installing the updated version.

***If you are unable to see your AppData folder- then simply show Hidden Items

Related
Recommended