If you would like to install/update an SDL AppStore application , it is essential that you first remove the existing application from your system completely.
To remove an SDL AppStore application from your system -
- Please ensure you are logged on to the machine as ADMIN
- Start Studio > Go to the Welcome screen > Sdl Plugin Management
You will need to close Studio during the uninstall.
...you can start the Plugin Management Tool without starting Studio itself-
To check that the Plugin has been removed completely from your system- navigate to the following (Package) folder
C:\Users\yourname\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Packages ***
Should the app still be present in the 'Packages' folder- please delete.
Now repeat the process in the 'Unpacked' folder.
C:\Users\yourname\AppData\Roaming\SDL\SDL Trados Studio\15\Plugins\Unpacked
You should now reboot your computer before installing the updated version.
***If you are unable to see your AppData folder- then simply show Hidden Items