Trados Business Manager – End of Life Announcement

Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?

  • End of Services: RWS will no longer provide any services related to the installation or updating of TBM.
  • Existing Installations: TBM will remain functional where already installed, but the RWS support team will not offer assistance in troubleshooting issues, addressing reported problems, or providing further development for TBM.
  • Documentation: The TBM documentation has been removed from docs.rws.com.
  • Community Support: The community forum for TBM will remain accessible in a read-only format for users to reference if needed.

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System requirements

To install and run Trados Business Manager Desktop, you need:

  • OS: Microsoft Windows 7 or higher
  • APS.NET Core Runtime and .NET Runtime (https://dotnet.microsoft.com/download/dotnet/5.0)
  • .NET Framework 8 (to run licensing utility)
  • CPU and RAM: Any (application takes 300-800 Mb of memory while in use)
  • Hard drive: SSD recommended to speed-up database operations

To install and run Trados Business Manager Online, you need:

  • OS: Microsoft Windows Server, any version, with Internet Information Services feature installed
  • Database engine (Microsoft SQL Server or PostgreSQL)
  • APS.NET Core Hosting Bundle (https://dotnet.microsoft.com/download/dotnet/5.0)
  • .NET Framework 8 (to run licensing utility)
  • CPU and RAM: Any. Take a note here that each additional user creates additional load for CPU and RAM. The more concurrent connections, the more requests are sent to database, which CPU has to process. However, in general, if your server can run Windows Server, it can run TBM with around 10-30 users. However, in fact it could appear that it supports hundreds of users, and actual performance data can be gathered while testing TBM in a real scenario.
  • Hard drive: SSD recommended to speed-up database operations
NOTE
When you run Trados Business Manager for the first time (clean installation), you will be prompted to enter a password. By default, user name is Admin, and password is User@TBM. After logging in, you can go to the Security > Users, select Admin user and change its password.

TBM Team performance test results

Based on internal tests performed using different configurations, we have certain findings described below.

First of all, it is critically important to not to disable Connection pooling in database connection strings. If you don't include any connection pooling parameters in the connection string (for example, Max Pool Size), then application will automatically enable connection pooling and set max pool size to 1000. Each user connected to the application in any point of time will use 1 slot in the connection pool.

CPU RAM Database engine Number of momentum concurrent users Approximate number of supported users Average loading time of 2 most used pages (Dashboard then Job list) CPU loading Memory usage
Intel Xeon E5-2630 2.2 GHz (4 logical cores) 8 GB PostgreSQL 200 (each new user connects after 0.5 secs after previous user) 300 10-20 sec about 50% About 2 Gb
Intel Core i7-9750H 2.6 GHz (12 logical threads) 32 GB Microsoft SQL Server (recommended!) 200 (each new user connects after 0.5 secs after previous user). We were not able to conduct test with larger amount of users, because each user requires to run browser instance, and there was not enough local resources to do that. When we'll manage to conduct a test with 1000 users, we'll update this table. 1000 8-15 sec about 30% About 2 Gb

Take a note that these are only estimated numbers, and they don't create any commitment, because real performance will depend on your database size and other applications running on a server. Also, in real scenario users don't navigate between pages each 0.5 secs - this period is usually greater (about 1-3 secs of not greater).