Trados Business Manager – End of Life Announcement

Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?

  • End of Services: RWS will no longer provide any services related to the installation or updating of TBM.
  • Existing Installations: TBM will remain functional where already installed, but the RWS support team will not offer assistance in troubleshooting issues, addressing reported problems, or providing further development for TBM.
  • Documentation: The TBM documentation has been removed from docs.rws.com.
  • Community Support: The community forum for TBM will remain accessible in a read-only format for users to reference if needed.

You are currently reviewing an older revision of this page.

Internet connection

Sometimes SDL Trados Business Manager may connect to the Internet to perform some actions.

SDL Trados Business Manager may sent network requests during usage:

  • to check if program update is available and to download it
  • to download currency rates
  • to send reports to SDL Trados Business Manager server when program crash occurs. These reports include information about installed version, your name and email (to be able to back contact)
  • to send email messages from within corresponding form (to send invoices, payment reminders, etc.)
  • to connect with a ProZ.com account and perform corresponding actions on the user's behalf (setting availability, post/edit WIWO entries, post/edit feedback on the Blue Board. When connection is established, information about logged user (user name on ProZ.com) is saved in the internal log
  • (optional) To connect to your database which may be stored on the cloud server

This is all the data which SDL Trados Business Manager may send or receive online. If the Internet connection is turned off (or restricted), then the program will continue to work, but without the mentioned features.

Even if you are using the application as a ProZ.com Plus package subscriber, you may disconnect from the Internet for up to 14 days past login. After that, the application will require to check your profile to confirm that the Plus subscription is still valid.