Trados Business Manager – End of Life Announcement

Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?

  • End of Services: RWS will no longer provide any services related to the installation or updating of TBM.
  • Existing Installations: TBM will remain functional where already installed, but the RWS support team will not offer assistance in troubleshooting issues, addressing reported problems, or providing further development for TBM.
  • Documentation: The TBM documentation has been removed from docs.rws.com.
  • Community Support: The community forum for TBM will remain accessible in a read-only format for users to reference if needed.

Portal usage and dashboard

When customer logs in into the system, a default customer dashboard will be displayed. Navigation tree will contain fewer items (which are duplicated in the top toolbar), there will be fewer buttons on toolbars, and list of projects/jobs/invoices/payments/credit notes will display only entities of a customer associated with a user.

Default dashboard looks like this:

It provides access to the following data and actions:

  • list of ongoing quotes projects;
  • lists of ongoing jobs and projects;
  • list if unpaid invoices;
  • charts with turnaround and average volumes;
  • navigation toolbar with:
    • buttons to open separate views for credit notes, translation projects, translation jobs, invoices and payments;
    • a button to view and edit personal profile;
    • a button to change application language and default formatting culture;
  • additional toolbar to quickly create quote requests, projects and jobs;
  • a button to quickly view different reports.

Widgets with lists on the dashboard support filtering functionality. To view/edit corresponding entity, double click on a row or use Edit button found in the first column of each row.

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