Trados Business Manager – End of Life Announcement

Trados Business Manager (TBM) has reached end of life. Following the discontinuation of TBM sales on 31 October 2023, all maintenance and support services will conclude on 31 October 2024.
What Does This Mean for TBM Users?

  • End of Services: RWS will no longer provide any services related to the installation or updating of TBM.
  • Existing Installations: TBM will remain functional where already installed, but the RWS support team will not offer assistance in troubleshooting issues, addressing reported problems, or providing further development for TBM.
  • Documentation: The TBM documentation has been removed from docs.rws.com.
  • Community Support: The community forum for TBM will remain accessible in a read-only format for users to reference if needed.

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Creating an account for a customer

  1. Select Other/tools > Users navigation item.
  2. Click New to create a new user.
  3. Set a name (login) for a user, and select associated customer from the list.

  4. Then, add a new role (Customer) to the list of roles.
  5. Set Change password on first logon checkbox, if you wish not to set any password for a user, and allow him/her to change it after first logon.
  6. Click Save.
  7. Optionally, click Reset password to manually set a password for a user. In this case, you will have to pass this password to your customer.