RWS Community

Structured for success - How Tridion Docs elevates Agentic AI retrieval

Ben Middleton 10 days ago

The AI revolution The AI content landscape has transformed dramatically since 2022. What began as simple text generation has evolved into sophisticated AI systems capable of reasoning through structured content and completing complex tasks independen...
- 13 May 2025
Tridion Docs Metrics: How to zoom-in on data?

Andriy Zhidko 5 months ago

Tridion Docs Metrics feature by default shows system-wide information. Is it always enough to get valuable insights? What if you need the return on investment information for a product family to either present this information to upper management or ...
- 2 Dec 2024
Tridion Docs OpenAPI: How to make the first call

Andriy Zhidko 7 months ago

REST API has become a standard capability that customers and prospects are expecting or asking for. Why? One reason is its ease of use for both humans and computers to discover and understand the capabilities of a service using the OpenAPI Specificat...
- 22 Oct 2024
The long-awaited Tridion Docs Metrics feature

Andriy Zhidko 7 months ago

Technical Documentation Leads, Heads of Departments, and Information Architects, do you recognize these situations? “Recently I had a new release of my Product. I would like to see how good I was in terms of reuse compared to previous ones to u...
- 11 Oct 2024
Testing in Tridion Docs: A Comprehensive Overview

Oleksandr Klymenko 7 months ago

In a world where technology and software play a critical role in business success, ensuring that we deliver software with the greatest quality is more important than ever. This bog post offers a behind-the-scenes look at the rigorous processes we fo...
- 30 Sep 2024
Automating on Tridion Docs - ISHRemote v8.1 holding performance boost is now…

Dave De Meyer 8 months ago

What happened Full release notes are on https://github.com/sdl/ISHRemote/blob/master/Doc/ReleaseNotes-ISHRemote-8.1.md and https://github.com/RWS/ISHRemote/releases/tag/v8.1 Before I forget, all people with a Github account, could you ...
- 16 Sep 2024
Unveiling the Grid View: The Journey to Organize Space

Yasemin Aydos 9 months ago

What goes into building a modern tool to manage structured content in the web? Besides the benefits of today’s technology, the Tridion Docs Engineering team put a lot of care and attention into every feature, every UI.  Let me share a simple ex...
- 5 Aug 2024
Client Tools, Generative AI architecture, Metrics and Platform Support

Andriy Zhidko 11 months ago

Technical documentation leads and information architects, content authors and writers, SMEs, integrators, and administrators do you want to make your lives easier with the new features of Tridion Docs 15.1? In an extensive bootcamp session (see below...
- 20 Jun 2024
Introducing Tridion Docs Genius: The AI-Powered Knowledge Hub

Danielle Van Der H… 11 months ago

As organizations strive to deliver structured content effectively, the challenge lies in ensuring that users can easily access the right information to accomplish their tasks. Delivery of technical documentation often focuses on search, getting users...
- 5 Jun 2024
Let's Make Your Work Easier: Meet Publication Hub!

Gizem Karabulut 11 months ago

Describing technical documentation as project-based work wouldn't be wrong for many organizations. Typically, this work begins under a publication captain's supervision, perhaps this person is a lead technical writer or project owner in your ...
- 4 Jun 2024
A guide how to understand Tridion Docs’ new Reuse Metrics

Andriy Zhidko 11 months ago

The primary benefit of Tridion Docs is efficiency and accuracy through content reuse which translates into better quality and reduced documentation creation time. If you reuse from a single source, you only have to keep that source correct. As Tridio...
- 28 May 2024
Does Tridion Docs have a RESTful API?

Ivo van de Lagemaa… over 1 year ago

Nowadays having REST API has become a standard capability that customers and prospects are expecting or asking. This is because it is easy to use in different applications, especially custom web applications. We developed a RESTful API built on top o...
- 21 May 2024
Help! My coworker is an AI

Kseniia Kurganskai… over 1 year ago

Do you trust artificial intelligence? How much? Would you trust it to write a social media update for you? An email? A company blog post? And how much do you trust a human who knows what they’re talking about? I can imagine that out of these tw...
- 15 May 2024
Draft Space in Tridion Docs 15.1: Confidence and Power with GenAI

Gizem Karabulut over 1 year ago

Hello, Tridion Docs Community! Two things that technical authors value: Knowing that their words are going to work for their audience. Having the power to get their job done fast and reliably. In Tridion Docs 15.1, new features ...
- 8 May 2024
Draft Space eLearning - Update!

Caroline Bernard over 1 year ago

Are you ready to take your Tridion Docs expertise to the next level? We're thrilled to unveil our latest version of "Tridion Docs 15 Collective Spaces - Draft Space" eLearning!
- 8 May 2024
Automating on Tridion Docs - ISHRemote v8.0 with Modern Authentication is…

Dave De Meyer over 1 year ago

What happened Full release notes are on https://github.com/sdl/ISHRemote/blob/master/Doc/ReleaseNotes-ISHRemote-8.0.md and https://github.com/RWS/ISHRemote/releases/tag/v8.0 Before I forget, all people with a Github account, could you spare a moment ...
- 25 Apr 2024
Community Ideas in Tridion Docs 15.1

Andriy Zhidko over 1 year ago

Customers regularly post ideas on our community portal to enhance the product. These ideas are very helpful in understanding how the product is used. They are inspiring us to make product even better by solving pain points. Let us look at ...
- 23 Apr 2024
Automating on Tridion Docs - Installation of ISHRemote

Dave De Meyer over 1 year ago

Installation of ISHRemote This guide probably works for various ISHRemote versions - however only verified on installing ISHRemote v8.0 on Windows 10 (soon! :)) Remember that ISHRemote v7.0 was the first module version to run cross platform on PowerS...
- 12 Apr 2024
Tridion – AI done differently

Chip Gettinger over 1 year ago

When looking up content to do your job effectively, Artificial Intelligence (AI) and Large Language Models (LLMs) can be used as a kind of robot search assistant in all sorts of roles. AI promises to put information at our fingertips, whether we writ...
- 18 Jan 2024
New Course Alert: Mastering GraphQL with Tridion Sites & Docs ︎

Caroline Bernard over 1 year ago

Are you ready to unlock the potential of Tridion's Public Content API and GraphQL? Introducing our latest course tailored explicitly for developers and implementers of digital experiences: "GraphQL and Tridion Sites & Docs". L...
- 22 Dec 2023
How you could build a custom Web Application using Modern Authentication on…

Ivo van de Lagemaa… over 1 year ago

This post describes how to develop and set up a custom Web Application using Modern Authentication and Tridion Docs Web Services. An applied edition of How did we do Modern Authentication in Tridion Docs 15? The preferred way o...
- 8 Dec 2023
How did we do Modern Authentication in Tridion Docs 15?

Dave De Meyer over 1 year ago

The purpose of this semi-technical blog post is to reiterate what Modern Authentication is about and connect it to the standard product security changes. What is Modern Authentication? Let's start with some definitions: Authentication is the ac...
- 4 Dec 2023
Tridion achieves ISO 9001:2015 Quality Management Certification

Chip Gettinger over 1 year ago

Achieving the ISO 9001:2015 certification for Tridon is significant and based on demonstrating several robust quality management principles for our customers, partners, and business. To learn more, please see our Press Release as well as an...
- 20 Sep 2023
Bootcamp session for Tridion Docs 15 release

Varun Sood over 1 year ago

The Bootcamp session, in which we shared all new and improved features in the upcoming Tridion Docs 15, is now available under Resources section. We hope you enjoy the recordings holding a lot of details to help you assess the impact and be...
- 9 Jun 2023