The application is straightforward to use, just a simple drag and drop into the SDL Analyse View in Studio, or into the interface of the standalone application.  We'll add more details in here if it looks as though they are needed later.  For now just a few FAQs around the installation.

Current Version

Worth making sure that you have installed the latest version which is 0.40.0 and this was made available on the 17 Feb 2017.

Installation FAQs

1. Min Version Requirement : the application can only be installed successfully under SDL Trados Studio 2017 with a minimum of CU3.  The CU3 is a free update that is usually installed automatically through the automatic update.  If you need to take this manually you can find the update here.
   
   
2. Windows permissions : the application creates a windows service that runs permanently in the background.  This is required to support the standalone application that can be run on its own without Studio running, and to support enhanced features for developers who can use this service to create other innovative ways to use the analysis capability.  This means that you will need to provide your windows login during the installation process so the service can be installed:
   
   
   
   If you have configured your computer not to use this feature and you log straight in without having to enter a username and password then you will need to workaround this as follows:
   - go to your windows Control Panel -> User Accounts and create a password for your user account
   - uninstall the application if you have already attempted to install it and reinstall
   - enter the password you just created to complete the installation
   - now you can go back to the User Account and delete this password
   
   
3. If you have forgotten your password then you can reset it.  There's a useful article here explaining how to do this.
   
   
4. If you get the message "SDL Analyse service is not available, please make sure the service is running.", then please make sure that the user is the same as the user you log into windows with by following the instructions below.  This will avoid having to reinstall the application with the correct user:
   
   
   • Press WinKey+R to bring up the Windows Run command and type services.msc and click OK
     
     
     
   • Scroll down until you find the SDL Analyse service
     
     
     
     
   • Right-click on the service and select Properties.  Then click on the Log On tab across the top
     
     
     
   • You can now select the correct user.  Note that this should not be the Local System Account because it will be incorrect.
     
     
5. Old Studio versions left over : another potential problem is related registry entries left behind from previous Studio installations that you don't use anymore.  If you still have problems to install, or find the standalone application is not working correctly then please do the following.
   1. Can you open your registry editor (Windows key +R and then type regedit) and navigate the following key:
      HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\SDL\
   2. Delete the leftover registry entries (Studio2, Studio3, etc) - do not delete anything related to Studio5 as this is Studio 2017.  Also, if you still use an older version then don't delete those either.  Only remove keys you find that relate to a version of Studio you do not use anymore.  So for example:
      Studio5 = Studio 2017
      Studio4 = Studio 2015
      Studio3 = Studio 2014
      Studio2 = Studio 2011
      Studio1 = Studio 2009