Rate-It SDL Machine Translation Cloud

A new feature of SDL Machine Translation Cloud is the Rate Translation (RateIT) option, only available with SDL Trados Studio 2021 (SR1) and above.

Our aim with this additional functionality, it to continually improve our Machine Translation experience.  So this feature provides similar functionality for providing feedback on the quality of the translations to the tools that are available when working via the browser at https://translate.sdl.com/translate.

What has changed?

Previously, when you have used SDL Machine Translation, once you have sent the source for translation and received the target translation SDL will automatically discard the source translation request and this will not be used at all.  With the updated plugin, if you choose to use the added functionality, your feedback will be used by SDL for the sole purpose of improving the baseline Machine Translation services for all users.

This functionality has always been available when using Machine Translation Cloud, we have simply added this optional functionality for SDL Trados Studio users.

Installation

After updating Studio 2021 to SR1 and installing the updated SDL Machine Translation Cloud plugin (version 4.2.1.2) via the integrated appstore feature, you will see the new feature:

Enable ‘Rate Translations’ is enabled by default.

If you do not wish to use the functionality- simply untick the box at any time.

If you can't see the feature when you open a file in the Studio Editor you need to go to the View -> Information menu in the ribbon and click on the icon for SDL MT Cloud Rate Translations:

This will add the new view to the bottom of your "page" where you can then position it wherever you prefer:

The view has been designed to be as thin as possible so it doesn't take up too much screen estate.  So you may prefer it here for example as it's nearer to where the TM results are coming from:

Options

AutoSend Feedback

If this option is enabled, feedback is only sent when the segment is confirmed and as long as a change was made to the machine translation.  There is a also a useful feature built in to show you exactly what information is being sent, and you can verify this using Fiddler.  For example, if there are no changes to the machine translation and if you don't rate the translation in any way, then you'll see this when you hover over the "Send Feedback" button:

If you do make a change then you'll see something like this:

It's also worth noting that your userID and accountID is also sent back which means we retain the history of all the feedback you provide and it's possible for you to see this in your MT Cloud account:

Once in here you can also edit or delete any specific piece of feedback you have provided.  So there is complete transparency for you when you choose to provide feedback to help us improve the machine translation engines:

Feedback Options

You can also choose to only send feedback manually when you feel the need by disabling the Auto Send Feedback checkbox shown above.  But irrespective of whether this is enabled or not you can always add additional information by simply rating the translation (up to 5 stars) or also selecting one or more of the available categories, and adding a comment.  All of this information will then be sent to your account when you click on the Send feedback button and then confirm the segment:

The application sends this information which you can see immediately in Studio:

And then check in the web interface on your account: